Pranam

IRCTC brings-up new ticket booking changes

Indian Railway Catering and Tourism Corporation (IRCTC), the ticketing arm
of Indian Railways has made a little change in the rules for booking train
tickets. Now, while booking tickets, passengers will have to provide their
own mobile number as their contact details. Indian Railways has taken this
step in view of the increasing number of ticket touts and fake tickets
surrounding the railways.

The move is also aimed at cutting down the touts from whom a fews railway
passengers buy their train. The IRCTC new rule on providing passenger's own
contact number will be a deterent for touts.

Indian Railways has noticed that because the tickets don't have the
passengers numbers (the ones being bought from touts or IRCTC account of
others) their number does not get registered in the Passenger Reservation
System (PRS) system due to which passengers often do not receive SMS
notifications on their mobile phones. The information regarding
cancellation of train or revision in a train’s schedule is also missed by
the passengers in the notification.

In other news, Rail passengers can now easily see real-time PNR status as
well as other information related to travel through WhatsApp. For this, the
passengers will have to save a number in their mobile. Here is the complete
process.

1. Save the phone number 9881193322 in your smartphone

2. Go to WhatsApp and open the chat box number 9881193322

3. Now you will have to message the PNR number in the chat box

4. You Will have to reply to the information asked for verification

5. Once you complete the above process, you will get updates related to
your journey continuously on WhatsApp

In November this year, the IRCTC announced a new rule for booking tickets.
According to this new rule, a second reservation chart will be prepared 30
minutes before the scheduled departure of trains.

Earlier, during the pandemic period, the chart was being prepared two hours
ahead of the train departure for the convenience of the passengers. Before
pandemic times, only the first chart used to be prepared, four hours in
advance of the departure. The remaining seats could be booked by passengers
online or by visiting passenger reservation system (PRS) counters. People
were give seats on a first-come-first-serve basis.
KR IRS 4922

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