A Free-Reprint Article Written by: Martin Harshberger 

Article Title: 
Strategic Planning Starts With Your Vision for Your Company

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Article Description:
What role does vision play in the development of your
business plan? If you listen to Jack Welch it's a big role.
Step #1 in the planning process: Clarify and document your
vision...


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834 Words; formatted to 65 Characters per Line
Distribution Date and Time: 2010-01-19 12:00:00

Written By:     Martin Harshberger
Copyright:      2010
Contact Email:  mailto:[email protected]


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Strategic Planning Starts With Your Vision for Your Company
Copyright (c) 2010 Martin Harshberger
Measurable Results LLC
http://www.bottomlinecoach.com/



What role does vision play in the development of your business
plan? If you listen to Jack Welch it's a big role.

"Good business leaders create a vision, articulate the vision,
passionately own the vision, and relentlessly drive it to
completion." -- Jack Welch

Step #1 in the planning process: Clarify and document your
vision.

Where do you want to be in five years? What specifically will
that look like? Write that down in as much detail as possible. If
you are tempted to blow this off or think this is easy, you've
probably never done it. It's not as simple as it sounds.

Now ask yourself, what's been holding you back? Why you aren't
already there? The answers to these questions can be
enlightening. Maybe it's because you're confused or conflicted
about what you really want. Or maybe something stands in your way
that you haven't had the awareness or courage to confront.

Don't skimp on this phase of the planning process. If you're
unclear about your vision, your whole plan will be useless.

Taking time to understand your business, both as it is today and
as you want it to be tomorrow, is not as simple as it sounds.

It helps to have a knowledgeable and objective outsider involved
in the planning process. An outsider will challenge you to think
creatively. You'll be better able to see familiar situations in
new ways. And it will be harder for people to get away with
excuses and blame shifting.

Frankly, I think it's a dangerous mistake for the CEO or some
other senior executive from within the organization to try to
facilitate this assessment exercise. All too often participating
staff members try to say what they think that executive wants to
hear. A "herd mentality" develops that stifles honesty and
creativity.

But a competent facilitator won't accept pat answers,
clichÃ(c)s, and jargon. He or she will encourage innovative
thinking and force participants to drill down to bedrock facts.

When I go into a company, I start by asking the key players to
clearly describe in writing what they want their company to look
like in five years. What businesses will they be in? What
products and services will they be selling? How many employees
and locations will they have?

Most business owners, CEOs, and other major stakeholders think
they know the answers to these questions. That is, until they try
to put them on paper. Typically they struggle for hours before
they reach agreement on their direction and general goals.

This process almost always births useful insights and promising
opportunities.

A strong vision is the foundation of any successful business.

Your vision gives you a point of reference for evaluating and
planning all aspects of your business. You'll make better and
faster decisions when you evaluate every choice by asking, "Does
this take me closer to or farther from the attainment of my
vision?"

If you want your company to achieve maximum success, all business
processes, management practices, and employee incentives should
flow from and be in alignment with a clearly defined strategy.
All employees should understand and be "on the same page" as
your vision and strategy. Every employee should consider the
vision when they encounter their individual "moments of truth".

In the fast food industry, moments of truth occur at the counter
when the orders are taken. In manufacturing companies, they
happen when a sales professional interacts with a prospect or
customer, a serviceman repairs a customer's machine, a shipment
goes out the door to a customer, a customer service
representative answers the phone, and at numerous other points.

Where are the moments of truth in your business? What
interactions are crucial for your success? Design and execute
your strategy and all of your processes and practices to create
positive moments of truth experiences for your external
customers.

How do you create an environment that equips and motivates your
internal customers to create positive moments of truth
experiences for your external customers?

You start by clarifying your vision and communicating it
consistently and constantly, so that every aspect of your company
is built around it.

Your vision is your definition of success. Your strategy to
achieve your vision is the foundation for your success. When you
have a clear vision and a sound strategy - supported by good
planning, communications, and metrics - your entire workforce
will perform at a higher level. That means more profits and
faster growth for your business, which is exactly what this
book's about.

These concepts always work. Why? Because clear expectations built
on the foundation of a sound vision always increase commitment,
motivation, teamwork, and productivity.

Shifting expectations, on the other hand, increase confusion,
discomfort, apathy, and disharmony.

Which will you choose for your business? You want successful
growth for your business, of course. Otherwise, you wouldn't be
reading this book. So now it's time to take your first step
toward success by developing a clear vision and communicating it
well and often to all concerned. 




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Martin Harshberger is Managing Partner of Measurable Results LLC.
Marty specializes in strategic planning, pre- and post-merger 
integration, as well as business process improvement. 
He can be reached at 662-844-9088 or by email at: 
mailto:[email protected] 
His new book Bottom Line Focus is available on Amazon 
and his website: http://www.bottomlinecoach.com/


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