That sounds like an incomplete/broken windows install.
On May 9, 2012 2:53 AM, "Jonathan Berry" <[email protected]> wrote:

> FWIW, none of those commands worked on my X32 running XP (from
> an admin account).
> All returned the same message:
> ERROR:
> Code = 0x800401f3
> Description = Invalid class string
> Facility = Interface
>
>
> "Aryeh Goretsky (home)" <[email protected]> wrote:
> >
> >Hello,
> >
> >My initial thought is that some call-handling protocol may have been
> >initiated after a rampant number of ThinkPad-in-dock thefts or something
> >odd like that.
> >
> >One way to determine the model number of a ThinkPad is to open a Command
> >Prompt (filename: CMD.EXE) and issue *either* of the following commands:
> >
> >   c:\windows\system32\wbem\wmic.exe baseboard get product
> >
> >   c:\windows\system32\wbem\wmic.exe csproduct get name
> >
> >This will or at least, should return the model number.  To obtain the
> >serial number, use *either* of the following commands:
> >
> >   c:\windows\system32\wbem\wmic.exe bios get serialnumber
> >
> >   c:\windows\system32\wbem\wmic.exe csproduct get identifyingnumber
> >
> >If you are running Microsoft Windows Vista or newer, remember to open an
> >elevated command prompt, otherwise, you may receive an error message or
> >be prompted to enter the administrator account's password in order to run
> >the command.
> >
> >Regards,
> >
> >Aryeh Goretsky
> >
>
> --
> happy
> Jonathan Berry and Erika http://members.shaw.ca/berry5868/fun.htm
>
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