I do need to need to note in response that it is not happening with my antivirus (avast) for my multiple Yahoo accounts and it is not happening for any of the folks I support with their Yahoo accounts (and - no surprise - they all use avast too). It is happening with your account on whatever system you use - and the systems you use have the same antivirus. I will leave the deductions to you.
Please try the option to exclude your mailfile form the antivirus scan and see if that helps you come closer to a decision in problem isolation. On Oct 19, 3:50 pm, DaveI <[email protected]> wrote: > Hmm...On my Thunderbird I have one POP account and > the other is the Yahoo Web Mail...The POP account is fine and never > has a problem.. > Only the Yahoo Web Mail inbox of Thunderbird...So you're saying that > both > my computer and my friend's computer both are having the inbox > deleted > because there's an email in the Yahoo Webmail Inbox that our Antivirus > does > not like...Not sure how to cure that without deleting all the email in > the inbox... > And funny how it doesn't seem to have any problems with the POP email > inbox... > Entirely possible of course that it is tied to the Antivirus..Just > funny that it's only > happening on both mine and my friend's computer for only the Yahoo > Webmail inbox... > > On Oct 19, 5:21 pm, alanrf <[email protected]> wrote: > > > These extensions never touch the Inbox or any other files of > > Thunderbird. The extensions simply and only act as a pipe for the > > transfer of messages from Yahoo to Thunderbird. All management of the > > folders and files in Thunderbird is performed entirely by > > Thunderbird. > > > Antivirus programs are the primary cause of lost Inbox files in > > Thunderbird since Thunderbird holds the email in plain text (not > > encrypted as some other mail clients do) which makes them particularly > > prone to removal. How frequently are you running a full scan - does > > the frequency coincide with the number of times the file was deleted? > > If you are restoring a file that the antivirus does not like it will > > keep on removing it until you find the data it does not like or you > > can try excluding the Inbox file from scanning by uoir antivirus and > > see if that halts the problem. > > > On Oct 18, 1:17 am, DaveI <[email protected]> wrote: > > > > As the subject line says my Yahoo Webmail INBOX has utterly and > > > entirely DISAPPEARED 3 TIMES in the past > > > couple of weeks...I mean the INBOX folder in Profile/Mail is GONE! > > > It's happened 3 times in the past couple > > > of weeks and once on my friend's computer. I had to do a restore from > > > a backup to restore the inbox each time > > > and lost some mail as I only do full back up about every other week. I > > > searched and it appears others have also > > > had this happen to them. It was suggested that it might have to do > > > with the antivirus...I run Kaspersky Internet > > > Security 2010 on my computers and my friend has Kaspersky Antivirus > > > 2010 on her computer...So we both > > > are using Kaspersky...However when I check to see if something was > > > quarantined in the Antivirus there's nothing... > > > > Since this has now happened 3 times in the past several weeks and on > > > two different computers it's becoming > > > extremely annoying and I have lost email (Unless I want to resort to > > > copying the inbox on my computer everyday... > > > > So...What's going on...Anybody have any ideas? Like I said searching > > > on "Inbox Disappears" for Webmail yields > > > similar posts... > > > > I and my friend are both using the latest 1.46 Yahoo extension 1.33 > > > Webmail extension and Thunderbird 2.0.0.23 --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Thunderbird Webmail Extension" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/thunderbird-webmail-extension?hl=en -~----------~----~----~----~------~----~------~--~---
