There were no existing log files...I totally made a new folder and all....
On Jun 6, 2:49 pm, Chris Clifton <[email protected]> wrote: > I'd move or rename the existing log files, close and restart Thunderbird > then repeat the action that causes the error. Thus you'll get some small > log files that mostly contain only information relevant to the problem. > > > > KL wrote: > > Thank you Chris...now that I read this, I know I have done it before, > > but it had been so long I forgot LOL > > > I got three log files...one is huge the others are smaller but not > > sure which one is needed to troubleshoot... > > > On Jun 6, 1:38 pm, Chris Clifton <[email protected]> wrote: > > >> In Thunderbird, go, "Tools", "Add-ons". Select the webmail extension and > >> click the "Options" button. Under the "Logging" tab you can enable > >> logging and choose the folder where the log files will be saved. It's > >> not a good idea to leave logging permanently enabled, the files will > >> soon become very large. Better to just turn logging on when needed for > >> trouble shooting. > > >> KL wrote: > > >>> I am afraid I do not know how to do that...help? > > >>> On Jun 6, 4:17 am, Webmail Author <[email protected]> wrote: > > >>>> You need to set the location for the log files > > >> -- > > --
