TidBITS#626/15-Apr-02
=====================

  TidBITS is 12! After a dozen years of writing about the Mac and
  the Internet, what do we have up our sleeves? Read on for more
  details in this anniversary issue. Adam also shares news of his
  latest book, iPhoto for Mac OS X: Visual QuickStart Guide, and
  the unique circumstances surrounding its publication. In the
  news, Dantz updates Retrospect 5.0, Now Up-to-Date & Contact 4.2
  gains Mac OS X Palm synchronization, and CE Software releases
  QuicKeys X 1.5.

Topics:
    MailBITS/15-Apr-02
    New Book Documents iPhoto Features and Quirks
    An Even Dozen TidBITS

<http://www.tidbits.com/tb-issues/TidBITS-626.html>
<ftp://ftp.tidbits.com/issues/2002/TidBITS#626_15-Apr-02.etx>

Copyright 2002 TidBITS Electronic Publishing. All rights reserved.
   Information: <[EMAIL PROTECTED]> Comments: <[EMAIL PROTECTED]>
   ---------------------------------------------------------------

This issue of TidBITS sponsored in part by:
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MailBITS/15-Apr-02
------------------

**Retrospect Updater Addresses Two Problems** -- Dantz Development
  has released updaters for Retrospect Express and Retrospect
  Desktop/Workgroup/Server, addressing two problems with the
  company's new backup software, reviewed in "Retrospect 5.0 Enables
  Mac OS X Backups" in TidBITS-624_. The first problem solved in all
  versions of Retrospect was a memory leak in the RetroRun utility
  in Mac OS X whenever a LaunchCFMApp process was running
  (LaunchCFMApp is used to open Carbon applications). Also fixed
  in Retrospect Desktop/Workgroup/Server was an annoying assertion
  check error at "elem.c-812"; it could occur when Retrospect was
  running under Mac OS 9 and backing up a Retrospect Client
  computer also running Mac OS 9 and either Personal File Sharing
  or AppleShare IP. All Retrospect 5.0 users should update their
  copies; the updaters are free. The Retrospect Express 5.0 updater
  is 3.6 MB; the Retrospect Desktop/Workgroup/Server updater is
  4.1 MB. [ACE]

<http://db.tidbits.com/getbits.acgi?tbart=06775>
<http://www.dantz.com/index.php3?SCREEN=intro_mac_retrospect#update>


**Now Up-to-Date & Contact 4.2 Syncs with Palms** -- Hot on the
  heels of the new Palm Desktop 4.0 (see "Palm Desktop 4.0 Released"
  in TidBITS-622_), Power On Software has released Now Up-to-Date &
  Contact 4.2 for Mac OS X, which adds Palm synchronization
  capabilities back to the popular calendar and contact manager.
  Also new are a backup utility that lets users undo synchronization
  sessions, the free NowPak for iPod module that makes it possible
  to load contacts from Now Contact into an iPod, and a new holiday
  file that adds many European holidays. If you don't have a Palm OS
  handheld and don't want the new holiday file, there's no reason
  to upgrade. Plus, only Mac OS X users need even consider the
  upgrade - Now Up-to-Date & Contact 4.0.3 remains the current
  version for users of Mac OS 8.6 through 9.2.2. Now Up-to-Date &
  Contact 4.2 is a free upgrade for owners of version 4.0 or later;
  upgrades from earlier versions cost $50, and new copies cost $120.
  A trial version is available as a 15.2 MB download. [ACE]

<http://www.palm.com/software/desktop/mac.html>
<http://db.tidbits.com/getbits.acgi?tbart=06760>
<http://www.poweronsoftware.com/products/nudc/>
<http://www.poweronsoftware.com/products/nudc/contact2ipd.asp>


**QuicKeys X 1.5 Adds Menu Support** -- CE Software has released
  QuicKeys X 1.5, a new version of its automation utility (see
  "QuicKeys X: The Return of the Ghost" in TidBITS-602_). You can
  now choose menu items by name or position; this doesn't work in
  every application, though (Eudora, for example, or Classic
  applications), but another new feature, Menu Clicks, largely makes
  up for this lack. Menu Clicks are actually a specific use of the
  new Multiple Clicks shortcut, a sequence of clicks which you can
  easily define and edit, and which QuicKeys X performs rapidly. CE
  Software added some window actions such as closing, collapsing,
  and zooming a window, but other basic window manipulations from
  earlier versions, such as cycling to the next window, are still
  missing. Also new are shortcuts to start and stop Classic, the
  interface for connecting to network servers has been improved, and
  Click shortcuts can once again be defined relative to the screen,
  a window, or the mouse. On the downside, shortcuts that insert
  text (as opposed to typing text) now force the text to be
  Helvetica 12 rather than taking on the font and size attributes
  of the insertion point. CE fixed this bug within hours of us
  reporting it; look for a version 1.5.1 to appear in a few days.
  QuicKeys X 1.5 costs $80; CE charges $16 to upgrade from QuicKeys
  X 1.0. Upgrades from versions of QuicKeys compatible with the
  classic Mac OS cost $65. A 30-day demo version is available
  as a 7.6 MB download. [MAN]

<http://www.quickeys.com/products/qkx.html>
<http://db.tidbits.com/getbits.acgi?tbart=06603>


New Book Documents iPhoto Features and Quirks
---------------------------------------------
  by Adam C. Engst <[EMAIL PROTECTED]>

  Sometimes, when you least expect it, you find yourself confronted
  with a metaphorical onrushing bull, horns lowered, hooves
  clattering on the pavement. Most of us, myself included, generally
  address this situation by stepping nimbly out of the way and
  letting the bull rush on. At January's Macworld Expo, though,
  I grabbed a bull by the horns, and if I haven't exactly wrestled
  it to the ground, I'm at least enjoying the ride.

  As you know, Steve Jobs introduced iPhoto during his Macworld Expo
  keynote. I arrived in San Francisco later that day, and while
  sitting in a Starbucks, Jeff Carlson and I agreed that he'd cover
  the keynote and I'd write up iPhoto, since I could download and
  test it then and there. Although it was clear that iPhoto had some
  rough spots, it seemed equally clear that Apple had a winner on
  its hands. The next day, when the show opened, I made a beeline
  for the Peachpit booth and asked Nancy Ruenzel, Peachpit's
  publisher, if she'd like me to write an iPhoto Visual QuickStart
  Guide. She was appropriately noncommittal, since she figured other
  authors were talking to other editors simultaneously, but by the
  last day of show, I had email asking if I would write the book.
  It wasn't hard to say yes; aside from the fact that I had been
  thinking about writing another book, iPhoto seemed like a perfect
  target since it was a finite topic (unlike the Internet or Mac OS
  X, for example) and was almost guaranteed to be popular.

<http://db.tidbits.com/getbits.acgi?tbart=06683>

  Peachpit and I agreed that we'd need to do the book quickly,
  so I started writing on the plane home from San Francisco. Over
  the course of the next six weeks, I brushed up on my minimal
  QuarkXPress skills, learned everything I could about iPhoto,
  snapped and imported a lot of digital photos, and cranked out
  a 124-page book. During that time, though, it became clear that
  we had a problem.


**Publishing Details** -- Explaining the problem requires a brief
  look into the workings of the publishing world. It takes somewhere
  between four and six weeks after the author turns in a book for
  the publisher to print and distribute it, potentially more if
  layout and proofing still need to be done. With this book, as
  with my Eudora Visual QuickStart Guides, I wrote what's called
  a "packaged book," which means I do all the layout and pay for
  professional copy editing and indexing. When I'm done with the
  book, it's ready to go to the printer.

  Despite that, the printing and distribution time meant that if I
  finished the book in early March, it wouldn't appear in bookstores
  or on the Web until the middle of April. Normally that delay is
  merely a little frustrating. However, a book needs a shelf life of
  about six months to recoup the costs of printing and distribution,
  not to mention the author's royalties and the publisher's
  overhead. While writing about iPhoto and seeing the discussions
  taking place about it online, it became blindingly obvious that
  Apple was likely to update iPhoto soon, with a July release at
  Macworld Expo in New York being the latest we could imagine,
  leaving only a few months of shelf life. Apple wasn't talking,
  but the financial risk of printing thousands of copies of the book
  was just too great for Peachpit to justify going ahead with the
  printing when I finished writing in early March. From my point of
  view, even though the risk was primarily Peachpit's, I couldn't
  stomach the thought of recycling thousands of copies of the book
  because of poor timing. But at the same time, I had a completed
  book on my hands, and since iPhoto had been downloaded over one
  million times in two months, I figured there were plenty of people
  who could use the book right away.

  I started thinking of ways we could distribute the book in
  PDF format on the Internet without completely destroying its
  commercial viability. I came up with a few ideas, but Tonya
  finally had the ultimate one. "What if," she said, "people could
  order the book, get the electronic version now and be sent the
  paper version of the next edition when that's done?" It was a
  perfect solution, since it didn't require people to figure out the
  value of an electronic book, it wouldn't automatically cannibalize
  sales of the next edition, and it would ensure that people could
  benefit from the book for months before the next edition would be
  available (some as yet unknown date).

  So that's what we've done, although it's taken longer than
  anticipated due to problems with building the PDF properly. Only
  Amazon was capable of the necessary flexibility, although we're
  more than happy to make the book available through other
  booksellers if they can let people download this edition and
  automatically send them the next edition when it's available.

  The book retails for $20; Amazon is currently listing it for $14,
  and if you order via the link below, TidBITS makes an additional
  15 percent on each copy. Here's how I think it will work. Amazon
  should be bringing the book online on Tuesday, 16-Apr-02, and the
  first link below should be updated to reflect the electronic
  edition by then. That hasn't happened yet, so I'm unsure as to
  what you'll see. If the page doesn't seem to have changed from
  the pre-order status, wait a day and check back. The second link
  explains how to download the book from your Digital Library on
  the Amazon site - the PDF should appear there after you've
  successfully ordered the book. As you can tell, since this is
  happening as I write, I can't provide a concrete description;
  if necessary, I'll post an update on the TidBITS Web site with
  clarification. Also, the Amazon site currently says that the
  download isn't available to people who have already pre-ordered
  or international customers; I'm working with Peachpit to see
  if we can reverse those policies.

<http://www.amazon.com/exec/obidos/ASIN/0321121651/ref=ase_tidbitselectro00A/>
<http://www.amazon.com/exec/obidos/tg/digital/octopus-rules/-/books/0321121651/>


**PDF Warts & Niceties** -- Keeping in mind that this book was in
  no way intended to be published electronically, there are some
  good and bad aspects to the way the PDF worked out. On the bad
  side, it's simply not designed for the screen - the Visual
  QuickStart Guides make use of a very specific QuarkXPress
  template, and revising it for screen presentation was impossible.
  Also annoying is the fact that Amazon would distribute the file
  only if we reduced its size to 10 MB, which forced us to compress
  the screenshots heavily. Don't bother zooming in to see them
  better, and don't think you'll get better results from printing.
  For people who want to print the book, there's a page at the front
  with an email address where you can request a 25 MB version that
  prints well (try scaling it up to 125 percent in the Page Setup
  dialog to print at full paper size).

  On the good side, the book is fully searchable in Acrobat Reader,
  which enhances the professionally done index (remember, computers
  can't create indexes, they can only create concordances - it takes
  a professional to create a concept-based index). Speaking of the
  index, both it and the table of contents are hot-linked. Click
  any entry in either to jump to that page instantly. Plus, the
  hierarchical chapter-based bookmarks on the left side of the
  screen show the entire contents of the book at a glance, and
  as you'd expect, a click takes you to any page.

  So although you lose tactile feel and the ability to flip around
  in a physical book, the heavily linked nature of this particular
  PDF, combined with the one task per page style of the Visual
  QuickStart Guides, makes for an attractive combination. I don't
  think it would be as useful with other books, but I might just
  prefer this particular book in electronic form.


**What's in the Book** -- For those of you who have seen other
  Visual QuickStart Guides from Peachpit Press, this book follows
  the approach carefully. Each page covers a single task in iPhoto
  and offers discrete steps for completing the task, supporting the
  steps with copious screenshots. Plus, there are hundreds of tips
  scattered throughout the book that tell you about hidden features,
  problems you might encounter, and ways to work efficiently. Here
  are a few useful tips pulled from the chapters on importing,
  organizing, and editing photos - the remaining chapters cover
  creating books, sharing photos, and troubleshooting.

* When importing from a card reader, if you delete pictures from
  the memory card in the Finder before importing into iPhoto, make
  sure to eject and reinsert the card before importing to avoid
  confusing iPhoto about the number of images to import.

* If you drag photos from iPhoto to the Finder, you get a copy of
  the original files. Hold down Command and Option when you drag to
  make aliases of the selected photos instead. These tricks can be
  handy for making collections of images to send via email or for
  use with the Mac OS X screensaver.

* You can add a photo to an album only once; if you try to drag
  the a photo to an album that already contains that photo, the
  photo snaps back to its original location when you drop it. To
  put a photo in an album twice, you must duplicate it.

* Removing a photo from an album does not delete it from your
  Photo Library or from your hard disk. However, removing a photo
  from the Photo Library does delete the original from your hard
  disk.

* Photos inherit keyword changes, so if a photo has the Family
  keyword and you change the Family keyword button to Landscape,
  the photo updates to match.

* Use keywords for categories of pictures that recur throughout
  your photo collection. In contrast, use albums for unique
  categories that appear only once in your collection. Keywords
  work well for identifying pictures of your family, landscapes,
  or recurring events; an album would be better for a specific
  trip's photos.

* To add keywords to a batch of photos found in a keyword search
  (seemingly impossible, since the found set disappears as soon as
  you switch the keyword toggle back to Assign), drag them to the
  album pane to make a temporary album, assign keywords in that
  album, and then delete the album when done.

* When editing a photo in a separate window, iPhoto can zoom in to
  400 percent, and out to 5 percent. Each click of iPhoto's zoom
  buttons makes the image roughly a third larger or smaller than
  the previous size.

* It's usually easiest to rotate photos in batches in organize
  mode. Shrink the thumbnail size so you can see a number of photos
  at once, Command-click the ones that need rotating counter-
  clockwise, and click the Rotate button. Repeat with any images
  that need clockwise rotation, holding down Option when you click
  the Rotate button.

* If you're not sure if you like the black-and-white version of a
  photo, choose Undo from the Edit menu to switch to color (Command-
  Z), then choose Redo from the Edit menu to switch back to black-
  and-white quickly (Command-Shift-Z). Using the keyboard shortcuts,
  it's easy to flip back and forth quickly. Another way to compare
  color and black-and-white versions of the same photo is to
  duplicate the photo, convert one copy to black-and-white, and
  then look at them side-by-side in organize mode.


**Thoughts on Copying** -- When Peachpit first talked to Amazon
  about selling an electronic version of the book, the Amazon folks
  said they wouldn't have the capability to sell encrypted PDFs for
  a little while yet. "Encrypted PDFs!" I said when I heard this.
  "I don't want it to be encrypted!" Everyone breathed a sigh
  of relief, since getting into encryption complicates life
  unnecessarily in a situation like this.

  So here's my take on copying this book. The only people who will
  have it initially are people who have paid for it, and my foreword
  to the electronic edition asks them to share the book as though
  it were a physical book, at least in the sense of asking the
  recipients to buy their own copy if they're using it a lot. After
  a while, I'm sure there will be copies floating around from a
  variety of pass-along situations, but you know what? I think
  that's a good thing. This electronic book will be obsolete within
  a few months, and it will be replaced with a paper edition that
  can't easily be copied. Sure, some people will get a copy, read
  it, and determine it's not worth buying. That's fine with me -
  they would have been unlikely to buy it anyway, so no harm done.
  Others will get a copy, find that it's useful, and purchase a copy
  so they can have the print version when that comes out. That's
  great - the copies served as free advertising. And undoubtedly
  there will be some who will get a copy, find it useful, and
  never pay, which sounds much like what happens with books stored
  in those subversive organizations called libraries. Frankly, I don't
  mind - I'm happy that someone will have benefited from my efforts
  in such a way that doesn't add to my email workload.

  In short, I have high hopes for this approach, since it doesn't
  restrict people from sharing a copy with a friend, but uses three
  methods to encourage people to buy their own copy:

* Linking bits with atoms - in this case the promise of the next
  edition of the book is what essentially works out to be a free
  upgrade. When was the last time you got an upgrade for a book?

* Planned obsolescence, thanks to the inevitable iPhoto upgrade
  and the need to cover that in the next edition.

* Good will, for providing documentation for a program that has
  no manual and only minimal online help.

  And of course, I also get the enjoyment of doing something
  interesting, seeing if it works, and putting my money where my
  mouth is on the fact that it's possible to build business models
  around unprotected digital content. So hey, if you're using iPhoto
  and would like documentation and numerous tips on how to make the
  most of the program, check out the electronic version of iPhoto
  for Mac OS X: Visual QuickStart Guide.


An Even Dozen TidBITS
---------------------
  by Adam C. Engst <[EMAIL PROTECTED]>

  This issue of TidBITS marks our 12th anniversary of continuous
  publication on the Internet. On some of our previous anniversaries
  I've written about the early history of TidBITS, lessons we've
  learned over the years, and how things have changed from the early
  days. Those articles remain accurate and relevant, so rather than
  regurgitate them here, I'd merely encourage you to go back and
  check out the originals in our article database, particularly if
  you weren't a subscriber back then.

<http://db.tidbits.com/getbits.acgi?tbser=1166>

  For artifacts from our earliest history, though, we're indebted
  to Google, which recently finished bringing 20 years of Usenet
  archives online - a total of over 700 million messages. My memory
  certainly isn't good enough to tell just how complete the archive
  is, but I was able to find two items of interest: the first
  announcement of TidBITS to the comp.sys.mac newsgroup and the
  first actual issue of TidBITS as sent to the comp.sys.mac.digest
  newsgroup as a binhexed HyperCard stack (bonus points to those who
  can remember and perform all the steps necessary to read the stack
  in HyperCard in Mac OS X).

<http://groups.google.com/groups?selm=3938.2632f1c2%40vax5.cit.cornell.edu>
<http://groups.google.com/groups?selm=
CMM.0.88.641582494.werner%40rascal.ics.utexas.edu>

  This year I don't want to look back or dwell on past successes.
  Instead, I'm going to pretend briefly that TidBITS is a public
  company that has to reveal the challenges facing our business
  going forward. Some of these, such as the possibility of Apple
  going bankrupt, are sufficiently severe (and unlikely) that
  there's little point in planning for them. So I'll focus on two
  very real things that would keep me up at night if I didn't have
  a small child in the house already helping with that task. I expect
  that other small organizations may find themselves facing similar
  issues; perhaps my thoughts or an ensuing TidBITS Talk discussion
  will help crystallize your thinking on the topic.


**Staff** -- When chatting about who will take responsibility for
  any new TidBITS project, the discussion always centers at some
  point on the "hit by a bus" concern. In any small organization,
  each individual is extremely important, and planning for what
  should happen if that person suddenly disappears for whatever
  reason is essential. Our goal in the past has always been to set
  things up such that any member of the staff, armed with
  appropriate passwords and internal information, would be able
  to write and distribute an issue of TidBITS. For many years,
  in fact, I published TidBITS almost entirely myself, but as our
  services have increased in number and complexity, it's become
  difficult to imagine any one person doing it all.

  Nevertheless, I still believe that the short-term possibility of
  such a single-handed effort remains a valid goal for TidBITS. We
  do pretty well with the writing and editing portion of TidBITS,
  and we bring in outside authors when possible for additional
  knowledge and fresh opinions. And as I'm sure is the case with
  many publishers, I have a mental short list of people I'd love
  to suck into the TidBITS staff vortex if funds were suddenly to
  become unlimited.

  More concerning is how our staff interrelates with our
  technological presence. When no off-the-shelf solutions have been
  available to solve a given problem, we've generally responded by
  rolling our own - "off-the-wall solutions" if you will. As with
  our article database and the TidBITS Talk archive, we (and by "we"
  I mostly mean "Geoff") would design and write the necessary code
  and back end database. We're quite happy with our results, but
  there's no question that these homegrown solutions require more
  baby-sitting and maintenance than is ideal. That means that
  Geoff's "hit by a bus" quotient is pretty high in the short term;
  in comparison, my "hit by a bus" quotient is relatively low in
  the short term, but obviously very high when looking at TidBITS
  over the long run.


**Technology** -- Minimizing our collective "hit by a bus"
  quotient leads directly into our second challenge, that of
  updating our Internet servers to something that doesn't remember
  Bill Clinton's first term as president. Right now the machines we
  use for the main Web and email server, databases and searching,
  and for the mailing list are a pair of Power Mac 7600s, a Power
  Mac 7100, a Performa 6400, and a Power Mac 8500. Plus, we're
  sometimes several versions behind on WebSTAR, EIMS, FileMaker,
  Lasso, and ListSTAR. The sheer age of these Macs and programs
  doesn't bother me - there's nothing wrong with using older
  technology that meets one's needs, and what we have now does
  meet our needs. But at the same time, I've started to think
  more about replacing our elderly systems for a variety
  of reasons.

* Digital entropy. My experience, and I have no empirical evidence
  to back it up, is that despite their digital nature, both hardware
  and software systems age in a very analog way. After you set
  something up, there's often a short period of break-in, where
  there are a few unexpected problems. Some you may figure out and
  fix, but others just go away after a while as the machine gets
  comfortable with itself. Then there's a long period of basic
  stability, or at least predictability, sometimes punctuated by
  short bursts of instability. But as time goes on, the accumulated
  cruft of years of basic use and occasional problems builds up to
  the point where problems start to become more frequent and more
  random, to the point where major changes become necessary. Again,
  I can't point to any specifics here, but my gut says that it's
  time to start thinking about the future.

* Continued relevance. It would have been impossible for us to
  keep TidBITS relevant if none of us had upgraded our personal
  machines to Mac OS X. In a similar vein, we need to be learning
  about new versions of server software so we can pass on our
  experiences. That involves testing and running Mac OS X server
  software, and doing that essentially requires all new server
  hardware.

* Periodic Refresh. Although we're generally happy with how we've
  designed our systems from both front and back ends, the fact that
  they've evolved slowly over years means we constantly notice
  things we'd do differently if we were starting over. That might
  mean replacing certain pieces of software we've found to produce
  bottlenecks, changing processes so any one of us can perform them,
  and so on. It's pointless to put any significant effort along
  those lines into our current systems, providing yet another
  reason to start looking toward new systems.


**Your Opinions Count** -- Obviously, the fundamental reason we
  do all of this is to serve our readers better, and as such, I
  certainly hope people who are interested in our technological
  challenges and solutions will chime in to TidBITS Talk discussions
  with thoughts about what we're doing well, what we could be doing
  better, ways we might do those things better, and new ideas about
  what we might do in a new system. Long ago, we even asked readers
  to develop some sample systems for us with our search engine
  shootout, in which we chose among a number of excellent search
  engine systems. Our massively increased data set might preclude
  such an approach this time, but either way, your opinions are
  important to us because, let's face it, you're the people who
  will be using these systems.

<http://db.tidbits.com/getbits.acgi?tbser=1045>

  There's no question this development effort will be a huge task,
  but I hope we can all have some fun putting it together. Luckily,
  we have no specific schedule and if necessary, we're happy to wait
  for the necessary versions of some of our old server friends from
  the past to make the jump to Mac OS X.



$$

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