TidBITS#756/22-Nov-04
=====================

  Graphical emoticons in Eudora 6.2? Luckily, the latest version
  of the intrepid email client also features more sensible
  enhancements. Equally improbable - but true - is news that
  GarageBand.com is teaming with MSN Music to feature audience-
  selected artists. Back on solid ground, Glenn Fleishman looks
  at welcome improvements in the AirPort 4.1 update, and Adam
  announces a new ebook twist: the Take Control product manual
  (for the automation utility iKey 2). We also note the release
  of SubEthaEdit 2.1.1, announce the move of www.tidbits.com to
  our Web Crossing server, and solicit your suggestions for our
  holiday gift issue. No issue next week due to Thanksgiving!

Topics:
    MailBITS/22-Nov-04
    AirPort 4.1 Fixes Encryption Irritation, Enables Remote Control
    GarageBand.com Inks Deal with MSN Music
    Take Control Expands with iKey 2 Manual
    Eudora 6.2 Alternates Between Silly and Serious
    Hot Topics in TidBITS Talk/22-Nov-04

<http://www.tidbits.com/tb-issues/TidBITS-756.html>
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Copyright 2004 TidBITS: Reuse governed by Creative Commons license
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MailBITS/22-Nov-04
------------------

**No TidBITS Issue on 29-Nov-04** -- Due to the Thanksgiving
  holiday in the United States, we're going to spend next weekend
  getting in touch with our inner turkeys (or meat-free substitutes,
  depending on the staff member), gorging on time spent with
  families and friends, and just plain resting up for the hectic
  race to the end of the year (complete with our annual gift
  issue). See you again on 06-Dec-04! [JLC]


**Submit Your Holiday 2004 Gift Ideas** -- It's time once again
  to prop up the economy with holiday shopping, and what better
  sector to support than the Macintosh industry? As always, we're
  collecting the best holiday gift ideas from readers for our
  traditional holiday gift issue, scheduled for the second week
  in December. So tell us what gifts you're planning to give your
  closest friends and family, or what gifts you're hoping to receive
  yourself. We're collecting ideas in TidBITS Talk, so please send
  your suggestions to <[EMAIL PROTECTED]> or submit them
  directly in the Web archive (no HTML tags, please!) where we've
  already started threads for specific categories. Please suggest
  only one product or idea per message, give the reason why you're
  recommending it, make sure to include a URL or other necessary
  contact information, and please recommend only others' products.
  Ideally, suggest things that haven't appeared in past years;
  I've linked to the last three gift issues so you can scan them
  before making suggestions. Thanks in advance! [ACE]

<http://emperor.tidbits.com/TidBITS/Talk/>
<http://www.tidbits.com/tb-issues/TidBITS-609.html>
<http://www.tidbits.com/tb-issues/TidBITS-659.html>
<http://www.tidbits.com/tb-issues/TidBITS-709.html>


**SubEthaEdit 2.1.1 Released** -- Our favorite collaborative
  writing and programming tool, SubEthaEdit, just hit its 2.1.1
  release. The newest version overcomes a frustrating difficulty
  in establishing color coding for particular editors and making
  that consistent over time. This revision also allows the creation
  of sets that can be imported and exported, supports editing
  in an Administrator mode, and enhances printing capabilities.
  It also includes a new Unix command line tool for interaction
  with SubEthaEdit via Terminal and an AppleScript interface for
  automating basic editing. Lastly, you can now also include what
  the developers call "collaboration metadata" when you print or
  export documents to HTML. Note that version 2.1 was released on
  16-Nov-04; the 2.1.1 release followed a couple days later, which
  patched a security vulnerability and fixed minor glitches.
  SubEthaEdit 2.1.1 costs $35, and is available as a 2.9 MB
  download. [GF]

<http://www.codingmonkeys.de/subethaedit/>


**TidBITS Web Site Moved to Web Crossing** -- At last! The entire
  www.tidbits.com domain (but not our db.tidbits.com archive) is
  now being served by Web Crossing 5.0 running on our dual-processor
  Xserve, which is a huge step up from WebSTAR 3.0 on an aging Power
  Mac 7600. Most of the work involved with moving files came in
  translating the server-side includes we used to include common
  chunks of text in different files, although there was also a bit
  of effort in rewriting the code that sends email messages for
  subscription management and DealBITS entries. Also tricky was
  setting up all the redirects so all old URLs work even when files
  are in new physical locations. I was stunned at the age of some
  of the files I moved, and I had to restrain myself from updating
  obsolete content, since I would never have finished at that point.
  Hopefully it will be easier to do that now, since Web Crossing's
  performance is so much better that editing files remotely isn't
  any harder than editing them locally.

<http://www.tidbits.com/>
<http://www.webcrossing.com/>

  If you notice any broken links or things that don't seem to
  be working right, let me know. Next up: moving the rest of our
  email services, including the main TidBITS distribution lists,
  from ListSTAR to Web Crossing. I'll be writing more about those
  moves soon, since they'll involve creating a user account in Web
  Crossing for every subscriber, as happened for all TidBITS Talk
  and Take Control list subscribers already. [ACE]


AirPort 4.1 Fixes Encryption Irritation, Enables Remote Control
---------------------------------------------------------------
  by Glenn Fleishman <[EMAIL PROTECTED]>

  Apple last week released AirPort 4.1 software for Mac OS X 10.3,
  adding a feature that's been in great need: the capability to use
  more modern and secure WPA (Wi-Fi Protected Access) encryption
  when you're also linking base stations wirelessly through WDS
  (Wireless Distribution System). This is common if you have an
  AirPort Express linked wirelessly to an AirPort Express or
  AirPort Extreme that's connected to the Internet. WPA is highly
  recommended, as the weaker WEP encryption has been broken for
  some time.

<http://www.apple.com/support/downloads/airport41formacosx.html>

  The update also includes necessary support for the new Keyspan
  Express Remote, which can plug into the AirPort Express's USB
  port to enable remote control of iTunes.

<http://www.keyspan.com/products/usb/urm17a/>

  The update also enables you to rename a printer connected via USB
  to a base station. This solved a problem with the printer that my
  wife and I share at home; I could print wirelessly, but she had
  to remain connected via USB cable. After changing the name - its
  Rendezvous name, really - in the AirPort Admin Utility, my wife
  can now print to that printer. I suspect there's a funky entry for
  that printer deep in some Rendezvous .plist file on her machine
  that, if deleted, would have made it work, too, but this approach
  was easier.

  The update also includes AirPort Express 6.1 and AirPort Extreme
  Base Station 5.5 firmware updates. AirPort 4.1 requires Mac OS X
  10.3 or later, and is available through Software Update, or as a
  12.4 MB download. An AirPort 4.1 update is also available for
  Windows; the firmware updates are also available as separate
  downloads.


GarageBand.com Inks Deal with MSN Music
---------------------------------------
  by Geoff Duncan <[EMAIL PROTECTED]>

  In an interesting move, GarageBand.com has inked a deal with
  Microsoft's MSN Music whereby top-rated GarageBand artists will
  be featured on MSN Music services, and (eventually) artists
  will be able to distribute or sell their music via MSN Music.
  The deal marks the first time one of the major online digital
  music services (okay, a potentially major service; right now
  nothing compares to the iTunes Music Store) has dipped into the
  vast pool of independent and unsigned musical talent available
  via the Internet. It also marks the first time a (potentially)
  major music distribution channel has created an option whereby
  featured artists are primarily selected by music listeners,
  rather than by record labels, producers, advertisers, and
  marketing machines.

<http://www.garageband.com/news/msn_music.html>
<http://www.music.msn.com/garageband/>

  The basic idea is that featured artists are selected from
  GarageBand.com's top-rated artists in a variety of genres; those
  ratings are derived from GarageBand's listener review process,
  in which anyone can participate. The listener ratings act as
  a filter to highlight the strongest (and/or marketable) artists
  in each genre. MSN Music will launch a new "GarageBand Radio"
  channel on MSN Music which will stream tracks from GarageBand.com
  top-ranked artists; MSN Music will also enable GarageBand.com
  artists to submit music for distribution either for free or as
  paid downloads - the first time a (potentially) major online
  music store has opened up a direct channel to independent artists.
  MSN Music will also apparently carry "hundreds of thousands" of
  GarageBand.com songs as free downloads; some of these tracks will
  at least in part be comprised of participants in the original
  MP3.com's TruSonic program, which GarageBand has acquired and
  is working to restore.

<http://www.garageband.com/bbs/showflat.pl?Cat=&Board=announcements&;
Number=156321&page=0&view=collapsed&sb=5>

  This move - for the time being - makes MSN Music the only major
  player in the online music scene making any direct effort to
  connect with independent, unsigned, and emerging artists.
  Something of an irony, considering the source!


Take Control Expands with iKey 2 Manual
---------------------------------------
  by Adam C. Engst <[EMAIL PROTECTED]>

  Back in 1998, I wrote a TidBITS article entitled "The Death of
  Documentation," which laid out the reasons why manuals, even those
  for large and complex programs, had become so small and unhelpful.
  Six years have passed, and frankly, nothing has really improved.
  So earlier this year, I came up with an idea for solving at least
  a portion of the software manual problem that leverages everything
  we've learned from our Take Control project.

<http://db.tidbits.com/getbits.acgi?tbart=04865>

  You see, there isn't all that much difference between one of
  our Take Control ebooks and a manual. Our ebooks tend to be more
  focused on specific tasks, and don't attempt to cover an entire
  program, but the problems we've solved, such as how to produce
  professional content presented in an extremely readable PDF-based
  layout, are identical to those faced by developers looking to
  create a manual. "So," I thought, "why don't we just write the
  manuals for appropriate programs?" In considering how to answer
  my own question, I realized the key lay in figuring out how an
  author writing a Take Control manual would be paid for his or
  her effort.

  Knowing the kind of sales figures we had for Take Control titles
  on extremely common programs like Microsoft Entourage 2004, Word
  2004, and GarageBand, not to mention Mac OS X 10.3 Panther, it was
  clear that independent titles covering less-common applications
  simply couldn't generate enough sales to be worth the effort.
  Even if thousands of people purchase a given application, the
  percentage that would buy a separate (and potentially competing)
  manual for the product won't be all that high. Besides, manuals
  should come with the associated program; it feels wrong somehow
  to charge users for the documentation necessary to go beyond the
  visible interface. The solution soon became obvious: negotiate
  with a developer to write a Take Control manual that would be
  bundled with the product in exchange for a per-unit royalty.
  The developer could then decide how to handle the royalty, either
  taking less profit at the same price point or raising the price
  to offset the cost of the manual.

  Of course, this strategy works only if the product sells in
  sufficient quantities for the total royalty to make the author's
  time worthwhile; I suspect that with a $5 royalty matching a
  roughly 50-page manual, for instance, a product would have to
  sell at least a few thousand copies, although all those numbers
  could be tweaked to make the final recompense worthwhile.


**Enter iKey 2** -- It was a nice theory, but the next trick was
  finding the right program, one that was sufficiently complex and
  powerful to warrant a real manual, that was in the appropriate
  stage of development, and that had enough users to make the
  numbers work out. Plus, since I wanted to write this first
  Take Control manual myself rather than throw another author into
  the deep end, it would be best if it were a program I would use
  in my day-to-day work. Coincidentally, a good candidate appeared
  quickly. When we were in Hawaii for my sister's wedding in April,
  we met with Julian Miller of Script Software, and after I told him
  about the idea, he suggested we work together on iKey 2, a major
  revision of their automation utility that was in the works.

  On the face of it, iKey 2 was the perfect first case, since
  I was using the 1.0 version, it was already popular, the upgrade
  was sufficiently major that a large number of upgrades were
  likely, and it was in a relatively early stage of development
  at that time. We figured out the details, and I started in on
  designing a manual and documenting the beta of iKey 2. Six months
  later, developer Philippe Hupe had a finished version of iKey,
  and I had a complete 148-page manual. For those who aren't
  familiar with iKey, I'll describe it shortly, but needless to
  say, everyone is welcome to download and study the complete
  manual as a way of acquiring a feel for what iKey can do.

<http://www.tidbits.com/takecontrol/samples/TCoiKey2-1.0.1.pdf>

  Six months may seem like a long time to write a manual, and it
  felt like it then, too. Some of the delay was my fault, since big
  projects are difficult for me to fit into my overloaded schedule
  as it is. Plus, I didn't realize when I started just how deep and
  powerful iKey 2 would be, since iKey 1 was a relatively simple
  application. That added complexity was how I ended up with a
  148-page manual.

  There were also unanticipated challenges along the way. Since
  iKey 2 was in development, there were bugs to identify, report,
  and retest in the next version. Although I hadn't signed up to
  be a tester, it made no sense for me to ignore bugs I found -
  I wanted iKey to work as well as possible, and I certainly didn't
  want to document bugs that Philippe could fix easily. Although the
  basic interface was more or less done, changes were necessary in
  some areas that I found difficult to document; after all, if it's
  hard to explain how to use an interface, it's probably hard to
  use it. And lastly, Philippe is both French and a programmer,
  which meant that I couldn't resist making suggestions about how
  to improve bits of text within the interface for English language
  clarity. All these issues made coordination tricky, since I
  couldn't document a part of the program until it was finalized,
  and I couldn't take screenshots until the interface text had
  undergone an edit pass. There was much back-and-forth, with
  Philippe being extremely gracious about my suggestions and
  edits. As it turned out, I ended up doing a lot of work just
  so I could get to the point of writing the manual I wanted to
  write. But the result was a program that improved greatly during
  its pre-release phase.


**About iKey 2** -- For those who haven't seen it before, iKey
  is an automation utility, or what others might call a macro
  utility. No matter what you call it, such a utility helps you
  create shortcuts that automate repetitive tasks, much like
  QuicKeys from CE Software and Keyboard Maestro, now owned by
  Stairways Software. QuicKeys was one of the first Macintosh
  programs I ever bought, back in 1989, and I've relied on an
  automation utility ever since. With Mac OS X, I went through
  a period of using QuicKeys on my desktop Mac and Keyboard Maestro
  on my PowerBook, but when Panther came out, I standardized on
  iKey on both machines for compatibility and synchronization
  reasons. I won't attempt to compare the three, partly since
  I haven't used recent versions of either QuicKeys or Keyboard
  Maestro, but mostly because it wouldn't be appropriate given
  my experience with iKey.

<http://scriptsoftware.com/ikey/>
<http://www.cesoft.com/products/qkx.html>
<http://www.keyboardmaestro.com/main/>

  The two most common types of shortcuts that an automation utility
  enables for me are switching to specific applications when I press
  particular function keys and typing various bits of boilerplate
  text when I press an associated hotkey (you don't really think I
  actually type "cheers... -Adam" at the end of every email message,
  do you?). Those are simple actions, but iKey performs other tasks
  for me that are a bit more complex. For instance, my new method of
  handling email in Eudora involves using a saved search rather than
  the In box, so I've used iKey to remap Command-1 such that it
  opens my saved search instead of my In box. iKey lets me change
  the functionality of the hotkey without changing the way I work.
  Things get interesting when you want to string together a variety
  of actions, complete with pauses or multiple iterations, to
  automate more complex repetitive tasks. iKey is good at automating
  complex actions, since it has over 100 individual commands that
  you can build into shortcuts. So, for instance, I've written a
  shortcut that creates a properly formatted HREF tag using the
  selected text as the target and a URL in the clipboard as the
  destination. That shortcut was tricky (iKey doesn't attempt
  to provide full-fledged programming constructs, though it can
  of course execute AppleScript scripts and is itself scriptable),
  but I use it a lot to write HTML snippets in any program before
  posting on ExtraBITS or Web-based discussion areas that allow
  HTML.

  iKey shortcuts can be invoked in ways other than hotkeys, too.
  You can have them trigger automatically at specific times: one of
  my shortcuts automatically checks a number of Web sites in OmniWeb
  and Safari every morning at 9:00 AM. Shortcuts can also go off
  when applications launch or quit, or are activated or deactivated.
  Then there are system event triggers, for activating shortcuts
  at sleep, wake, restart, or shutdown. And if you prefer a visual
  interface, you can create palettes and menus (either normal menus
  tied to the menu bar or pop-up menus that appear at the pointer
  location) that let you click buttons or choose menu items to
  invoke the associated shortcuts.

  Since every shortcut, menu, or palette can have a context - an
  application in which it appears - you can easily make application-
  specific shortcuts that don't get in the way except when you're
  in that application. I have a palette, for instance, populated
  with buttons that type common Unix commands that I've set to
  appear only when I'm in the Terminal. As soon as I switch to
  another application, the palette disappears. And the Command-1
  remapping I mentioned earlier works only in Eudora, since it
  makes no sense in any other application.

  The possibilities abound with automation utilities like iKey,
  and the trick is to see when you're performing the same task
  repeatedly, since almost any repetitive task can have a shortcut.
  I have a menu that lets me switch my network connections between
  my two Internet connections without opening the Network preference
  pane. I also have a handful of shortcuts that let me play and
  pause iTunes from the keyboard, rate songs, and move on to the
  next song if shuffle has picked one I don't want to hear. Some
  shortcuts I use for a few days and then delete, such as one
  that sped up changing certain settings for many Web pages in
  Web Crossing's Web-based interface, and others I may use only
  infrequently, such as one that helps me find bouncing email
  addresses in a text file of bounced mail and remove those
  addresses from an address list in another program. It's not
  something I do often, but it's so numbingly rote that it cries
  out for automation.

  I won't pretend that iKey - or any automation utility - is
  right for everyone. You have to be able to identify a repetitive
  action and be annoyed by the amount of time you're wasting while
  performing it. Some people simply don't feel the brunt of
  repetition, or the few things that bother them can be worked
  around in different ways or with different utilities. I far
  prefer switching to Eudora with the keyboard by pressing F3
  than by Command-Tabbing through launched applications, and
  typing "cheers... -Adam" would get old fast with the amount
  of mail I send (and no, it doesn't work to put that string in
  my signature; I've tried it and it often ends up looking strange).
  But if you do feel a niggling annoyance that the Mac should
  be able to make life easier for you by handling these various
  repetitive actions that occur, it's absolutely worth a look at
  iKey. It's $30 ($10 for upgrades from 1.x), and you can try it
  for 30 days for free. iKey 2 requires Mac OS X 10.2 or later
  and is a 2.8 MB download (much of which is my manual, in fact).

<http://www.scriptsoftware.com/ikey/ikey2.sitx>


**The Future of Take Control Manuals** -- Obviously, I don't yet
  know how financially worthwhile the amount of effort I put into
  iKey will turn out to be. However, there's no denying the good
  feeling of having helped make an already useful program even
  better, and knowing that users will be able to do more with the
  program thanks to my documentation efforts. I learned a lot about
  the process, and although we'll be proceeding cautiously with
  future Take Control manuals, I think it's going to be one of those
  win-win-win situations where developers gain professional manuals
  for their products, users benefit from improved documentation,
  and skilled authors find a financially viable outlet for their
  efforts.


Eudora 6.2 Alternates Between Silly and Serious
-----------------------------------------------
  by Adam C. Engst <[EMAIL PROTECTED]>

  I've been a Eudora user for a long time, and despite the
  improvement in other email clients over the years, I've never been
  tempted to switch away from Eudora. That's in part because I grok
  the program at a deep level; in the parlance of a certain group
  of die-hard Eudora users, I can "think like Steve." Steve, in
  this case, is not Steve Jobs (who has expressed disdain for Eudora
  in the past), but Eudora creator Steve Dorner (who has his own
  disdain for Apple technologies - for years, typing "Appearance
  Manager" in a Eudora email message would cause Eudora's invective
  identifier MoodWatch to rate the message as likely to cause
  offense). Steve Dorner is an email purist, and although he's come
  around to various modern features, he's still the guy who allowed
  users of Eudora 3.0 to toggle a preference called "Waste cycles
  drawing trendy 3D junk."

<http://www.eudora.com/>

  That's why, when I first saw the emoticons feature in the just-
  released Eudora 6.2, I almost called Steve to make sure he hadn't
  been secretly drugged and brainwashed into adding a feature that
  makes the "trendy 3D junk" of 1996 seem downright subdued. Eudora
  6.2's emoticons feature replaces (only in the local display) 24
  standard smiley character combinations (like :-)) with iconic
  representations. Needless to say, many long-time Eudora users who,
  even if they didn't mind the trendy 3D junk way back when, will
  react with justifiable horror to this wildly misplaced feature.
  Let's face it, people who are still using Eudora despite the free
  and bundled competition from Apple and Microsoft probably like
  the program's utilitarian interface and power user features and
  are uninterested in such silliness. I left the emoticon display
  on for a while to determine that I really did hate it as much
  as I thought I would, then I shut it off (in the Font & Display
  settings panel) and let my mail return to its 9-point Monaco
  goodness. Maybe I've been conditioned to think like Steve for
  too many years, but little icons littering my mail don't make
  it any more fun to read, and they certainly don't make dealing
  with the mail any faster. Graphical emoticons don't bother me
  as much on the Web, where graphics and text are commonly mixed
  together, but I don't want them in my email.

<http://www.eudora.com/email/features/emoticons.html>

  Luckily, as counter to the core philosophy of Eudora as emoticons
  are, the other new features in Eudora 6.2 are more along the lines
  of what I know and love about the program. Most important for
  less-savvy users is ScamWatch, which helps you identify where a
  link embedded in an HTML-formatted message points by displaying
  a little yellow tooltip box that shows the real URL. If the real
  URL looks suspicious to Eudora, either because it points at a
  numerical IP address or because it doesn't match the visible URL
  showing in the message, Eudora notes that fact in the tooltip,
  and if you click a suspicious URL, Eudora pops up a warning dialog
  to ensure you realize that the link is deceptive. This feature is
  subtle but brilliant. Far too many people are being fooled by
  "phishing" messages that purport to be from PayPal, Citibank, or
  eBay, and this feature should provide a welcome protection that
  could prevent the dire consequences of giving a scammer your
  passwords or personal financial information. In my real world
  use, since I'm alert to phishing messages, ScamWatch has mostly
  caught the links in Macworld's weekly newsletter, since the domain
  in their visible URLs doesn't match what I presume is a click-
  counting service domain that then redirects clicks back to the
  main Macworld site.

<http://www.eudora.com/email/features/scamwatch.html>

  For those of us who have been forced to revamp our mail reading
  strategies of late, Eudora 6.2 offers another key improvement:
  Live Search. Many people don't realize that you can set up and run
  a search in Eudora, and then choose File > Save to save it in a
  Saved Searches folder. Once a search is saved, you can invoke it
  instantly by choosing it from the hierarchical Special > Find
  menu (and of course, anything you can choose from a menu, you can
  attach to a toolbar button). With Eudora 6.2, searches are now
  live, so if you receive new messages while a search results window
  that would find those messages is open, Eudora automatically adds
  the new messages to the search results window. I'll explain how
  I've altered my approach to reading email in another article;
  suffice to say for now that I'm using a saved search to collect
  mail from multiple mailboxes into a single window for easy access.

  I'm not an IMAP user, so I can't comment on the effectiveness
  of Eudora 6.2's new IMAP capabilities, but they sound good. You
  can now transfer messages from IMAP mailboxes to local mailboxes
  even when you're offline; deleted messages in IMAP mailboxes are
  immediately removed from view (although you can toggle an option
  to show them if you wish); and you can now turn on an auto-expunge
  feature to remove deleted messages from IMAP mailboxes immediately
  or when the space used by deleted message exceeds some percentage.
  You can also stick with manual expunging if you prefer.

  Lastly, there are a few minor new features that may interest some
  users. Eudora can now show the number of unread messages on its
  Dock icon; such a feature is meaningless to me, since I always
  have tons of unread messages. (However, a nice touch is that the
  number applies to the frontmost mailbox window; so if you have no
  unread messages in the In box, but new messages are automatically
  routed to other folders - such as Junk - you can see immediately
  if Eudora's new mail alert sound heralds important mail without
  bringing the application forward.) Eudora's SSL handling has
  improved, and if a new SSL certificate is chained to a trusted
  root certificate, Eudora will automatically trust the new
  certificate. For those who spend time in Eudora's Address Book
  (not me; I rely almost entirely on nickname auto-completion),
  there's now an iChat button with every entry that, when clicked,
  starts a new chat with the selected person.

  Eudora 6.2 is a 6.5 MB download, and it remains available in
  three modes. Light mode provides a reduced feature set but is
  free; Sponsored mode offers all of Eudora's features except
  SpamWatch (its Bayesian spam filter) for free but displays a
  small ad window; and Paid mode gives you all of Eudora's features,
  technical support, and free upgrades for 12 months. If you paid
  for Eudora within the last 12 months, Eudora 6.2 is free; if you
  last paid between 13 and 24 months ago, upgrading costs $40. New
  copies, or upgrades from versions paid for more than 24 months
  ago, cost $50.

<http://www.eudora.com/download/>


Hot Topics in TidBITS Talk/22-Nov-04
------------------------------------
  by TidBITS Staff <[EMAIL PROTECTED]>

  The second URL below each thread description points to the
  discussion on our Web Crossing server, which will be much faster.


**Tracing an email message** -- Is there a way to locate the
  source of email blockage between you and a message recipient?
  The headers have it. (9 messages)

<http://db.tidbits.com/getbits.acgi?tlkthrd=2375>
<http://emperor.tidbits.com/TidBITS/Talk/237>


**Odd http/ftp behavior** -- Several people have noticed problems
  accessing Web and FTP sites in the past several weeks: is
  the trouble caused by a Mac OS X update, or something else?
  (18 messages)

<http://db.tidbits.com/getbits.acgi?tlkthrd=2376>
<http://emperor.tidbits.com/TidBITS/Talk/238>


**Audion Retired** -- Faced with the success of Apple's free
  iTunes software, Panic has decided to discontinue work on their
  innovative music application Audion, making it a free download.
  (4 messages)

<http://db.tidbits.com/getbits.acgi?tlkthrd=2377>
<http://emperor.tidbits.com/TidBITS/Talk/239>


**Information: torrent vs trickle** -- The original poster says it
  best: "We're sitting with the grandest technology in human history
  to slice and dice data, and it JUST DOESN'T WORK EFFECTIVELY."
  What's the best way to absorb and use information that arrives
  in our computers every day? (5 messages)

<http://db.tidbits.com/getbits.acgi?tlkthrd=2378>
<http://emperor.tidbits.com/TidBITS/Talk/240>


**Setting up a secure FTP site on my Mac** -- You may know that
  Mac OS X can enable you to set up an FTP server, but what's the
  best way to go about it? And is hosting from your Mac the best
  option? (6 messages)

<http://db.tidbits.com/getbits.acgi?tlkthrd=2380>
<http://emperor.tidbits.com/TidBITS/Talk/242>



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