TidBITS#767/21-Feb-05
=====================
Glenn Fleishman follows up on last week's article about the
homograph security exploit, and Matt Neuburg contributes a pair
of articles: a look at QuicKeys X3 and a review of Zengobi's
curious Curio. Then Adam explains what happens if your email
address rejects a TidBITS issue or bounces it back - and how
to recover if you stop receiving issues due to too many bounces.
In the news, our server moves are nearly done, and we look at
the release of LaunchBar 4.
Topics:
MailBITS/21-Feb-05
That's How the TidBITS Email Bounces
Homographic Responses
QuicKeys X3 at the Crossroads
Curing Clutter with Curio
Take Control News/21-Feb-05
Hot Topics in TidBITS Talk/21-Feb-05
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Copyright 2005 TidBITS: Reuse governed by Creative Commons license
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---------------------------------------------------------------
MailBITS/21-Feb-05
------------------
**Server Moves Almost Complete** -- We were one-for-two with our
server moves last week. I had specifically asked Chuck Goolsbee
of digital.forest to move our main Xserve during the day so
I could baby sit the shutdown and startup procedures (he was
initially going to move it at what would have been 2:30 AM my
time to reduce the impact of the downtime). That was the right
call for my beauty sleep; there were no problems I had to fix,
and since Chuck didn't hit bad traffic or other problems, we were
down for only about an hour.
On the other hand, Geoff Duncan's move of our article database and
search servers to his new digs was plagued by gremlins: the power
supply on his main Web server failed (a solitary "click" is not
the sound you want to hear when turning on a Mac), his dual-
Ethernet-equipped Power Mac refused to bridge his internal and
external networks for inexplicable reasons, and he couldn't focus
on the problems immediately because he had to move all his other
worldly posessions the next day. Geoff's subsequently brought
up a Power Mac G3 (Blue & White) in place of his main Web server
and bridged his networks using a Linksys router, but he's still
ironing out the wrinkles introduced by these hardware and software
changes. So, you may see search errors, odd pages, and some
sporadic link failures at db.tidbits.com, but things are quickly
getting back to normal. [ACE]
<http://db.tidbits.com/getbits.acgi?tbart=07981>
**LaunchBar 4 Lifts Off** -- Objective Development has released
LaunchBar 4, a major improvement on its highly regarded utility
that opens files, bookmarks, and more using adaptively generated
keyboard shortcuts (see "Tools We Use: LaunchBar" in TidBITS-671_)
The new version adds more index scanners (such as the capability
to search iTunes and iPhoto libraries, Sherlock channels, etc.),
search templates that let you search Web sites like Google and
the Wikipedia directly from LaunchBar, the capability to browse
database records (iTunes playlists and Address Book, for example)
without leaving the LaunchBar interface, and a new multi-threaded
indexing engine. LaunchBar 4.0.1 costs $40 for a one-seat Business
License, or $20 for a Home User License; a $30 Family License
covers up to five computers within the same household; and
upgrades from LaunchBar 3 cost $20 (business) or $10 (home).
LaunchBar 4 is a 500K download, and includes a free evaluation
license that works for up to seven items per session. [JLC]
<http://www.obdev.at/products/launchbar/>
<http://db.tidbits.com/getbits.acgi?tbart=07107>
That's How the TidBITS Email Bounces
------------------------------------
by Adam C. Engst <[EMAIL PROTECTED]>
One of the major advantages to us in moving all of our
mailing lists over to our new Web Crossing-based server is
that subscribers can centralize all their subscriptions under
a single user account. That way, if you want to change your email
address, you can change it just once, without any help from us,
and every one of our TidBITS and Take Control mailing lists will
automatically use the changed address. Refer to our Account Help
page for instructions on changing your address, if you want to
do that.
<http://www.tidbits.com/about/account-help.html>
However, far too many people stop using email addresses without
bothering to update their mailing list subscriptions. Perhaps
the subscriber deletes the old account outright, or just abandons
it, leaving it to accept mail until it exceeds its disk quota,
at which point it starts rejecting new messages. Or perhaps the
ISP deletes the unused address in a regular sweep. Whatever the
specifics, the result on our end is that we attempt to send that
address an issue of TidBITS, or messages from TidBITS Talk, or
announcements of a free update to a Take Control ebook, and the
messages are bounced back to us as being undeliverable.
In the past, bounces in response to TidBITS issues went to a
special account, and once a week, Geoff Duncan downloaded the
entire mailbox and processed it using a HyperCard-based utility
he wrote called Hired Thug to identify bouncing addresses and
remove them from our lists. Hired Thug was pretty good, but the
sheer diversity of TidBITS's mailing list and server setups prior
to Web Crossing meant using Hired Thug wasn't very practical for
TidBITS Talk, the Take Control mailing lists, or our translations.
I mostly handled bounces for those lists by hand, and, believe me,
processing bounces is not a fun way to spend time.
<http://db.tidbits.com/getbits.acgi?tbart=04761>
Web Crossing runs its mailing lists a bit differently so it
can better automate bounce processing, relying on a technique
called variable envelope return paths (VERPs). With VERPs, every
message is sent from a different envelope sender address, which
is essentially the sender's address at the SMTP protocol level.
(Like physical letters, email messages are actually sent inside
virtual envelopes, but these envelopes are seen only by SMTP
servers, and the addresses used for the envelope aren't
necessarily the same as those you see in the To and From lines
of the message.) Web Crossing's envelope sender addresses look
like <[EMAIL PROTECTED]>, and they uniquely
identify both the intended recipient and the message being sent.
If your mail server rejects or bounces a message from us, Web
Crossing takes note of the envelope sender address, parses it
to identify the user, and increments a counter that tracks how
many bounces it has received from your email address. When your
address exceeds three bounces over three separate days, your
TidBITS account is marked as bouncing and we stop sending you
email. In other words, if you're subscribed only to the weekly
announcements TidBITS, it will typically take three weeks for
your account to be marked as bouncing (barring special issues
and our occasional week off); if you're subscribed to the daily
traffic on TidBITS Talk, you could be bounced within three days.
<http://cr.yp.to/proto/verp.txt>
To be clear, when your TidBITS account is marked as bouncing,
you won't receive postings from any of our lists, but you're still
_subscribed_ to the lists. That allows us to avoid delivering to
bouncing addresses, but also allows you to log in to your account
via the Web and either tell our system that your address is
working again or change your email address to one that does work.
So, if you think you missed an issue of TidBITS or haven't
received TidBITS Talk in a few days, the first thing you should
do (after checking your spam filter!) is to log in and see if your
account has been marked as bouncing. Again, see our Account Help
page for instructions on logging in and changing email addresses.
As long as you log in using the appropriate link provided on our
Account Help page, Web Crossing will prompt you to verify your
address automatically.
<http://www.tidbits.com/about/account-help.html>
Bounces are an immense problem for mailing lists. We see 1 to 2
percent of addresses bounce in any given week, which is hundreds
of addresses when you have lists the size of ours. In the past,
we did our best to identify bounces and remove bouncing addresses
from our lists, but once that was done, the only way someone could
recover from a temporary problem was to resubscribe or contact us
for help. Now that you can all manage your own TidBITS accounts
via the Web, you can recover from a temporary delivery problem
all on your own, which frees up our time so we can concentrate
on creating new TidBITS content.
Homographic Responses
---------------------
by Glenn Fleishman <[EMAIL PROTECTED]>
In the last issue of TidBITS, I wrote about how non-English
characters that resemble or are identical to Roman letters
could allow scammers to spoof well-known sites by registering
domain names that look identical even to the trained eye and
then obtaining SSL certificates to make them look secure
(see "Don't Trust Your Eyes or URLs" in TidBITS-766_).
<http://db.tidbits.com/getbits.acgi?tbart=07983>
Over the past week, there's been some motion on a few fronts
worth reporting.
First, the Mozilla Foundation will disable the internationalized
domain names (IDN) support as a default in Firefox 1.0 releases.
They hope to develop a more elegant approach for 1.1. They (and
others) blame domain registrars for allowing domains that are
homographically (written similarly) identical to well-known sites.
<http://news.netcraft.com/archives/2005/02/15/
firefox_to_disable_idn_support_as_phishing_defense.html>
The article at Netcraft just above explains how to disable support
for IDN within Mozilla, Firefox, and other browsers using the
open-source "gecko" browser code by typing "about:config" in the
Location field and hitting Return. Scroll down to find the setting
"network.enableIDN". If this is set to true, double click it to
change the setting to false. Close the window.
If you want to leave this setting on, I recommend installing
SpoofStick for Firefox, a small browser extension that alerts
you to homographic problems and other signs of Web spoofing.
<http://www.corestreet.com/spoofstick/>
Interestingly, although Firefox and Mozilla share much of the
same code, one reader wrote that trying to install SpoofStick
in Mozilla made Mozilla crash. Mozilla's plug-in infrastructure
must not support Firefox's extensions, as far as I understand
it. Mozilla users might look into TrustBar, which helps identify
spoofed domains, although not quite in the same manner.
<http://trustbar.mozdev.org/>
Another reader wrote in to mention that her user group advised
that she use Saft for Safari, which extends Safari's built-in
features and has added homograph alerts.
<http://haoli.dnsalias.com/Saft/>
Finally, several readers pointed out that they couldn't get
the spoof to work in their various browsers and systems. The
reason? They were using systems and browsers - such as iCab
under Mac OS 9 - that predate the IDN support via punycode
that maps Unicode in this fashion. Older means better in
this case.
QuicKeys X3 at the Crossroads
-----------------------------
by Matt Neuburg <[EMAIL PROTECTED]>
CE Software, after some years of financial losses and questionable
acquisitions, sold off its QuickMail product (to Outspring Inc.),
and then went private in April 2004, under the name Startly
Technologies, LLC. Its most significant remaining product
is the venerable macro utility QuicKeys X; version 3.0 for
Mac OS X ("X3") is the first major revision to appear since
the reorganization.
<http://www.cesoft.com/products/qkx.html>
<http://www3.cesoft.com/home/pressrel/FS.0903.html>
<http://www.cesoft.com/company/news/040720-startly.html>
<http://www.outspring.com/about/about.html>
<http://db.tidbits.com/getbits.acgi?tbart=06603>
QuicKeys X3 is a decidedly mixed bag. On the one hand, the
interface is greatly improved - in fact, this is without a doubt
the best interface QuicKeys has sported in its entire 15-year
lifespan. Back in my 1996 review of the "Classic" QuicKeys 3.5,
I complained bitterly of the wretched modal dialogs-within-dialogs
that had to be tediously navigated in order to configure each step
of a sequence. Those days are gone. In its use of ordinary non-
modal editing windows, helpful secondary inspector palettes,
tooltips, and sequence steps that expand in place to reveal their
details and can be reordered by dragging, QuicKeys is now a superb
showcase of the best Cocoa widgets and practices. Colors and
shadings are gorgeous, clickable items highlight as the mouse
passes over them - it's a delight to look upon and to work with.
Recording a sequence by demonstration is particularly cool: as
you hover the mouse over a button or menu, QuicKeys shades the
rest of the screen and shows, by highlighting, that it sees the
bit of interface you're about to click.
<http://db.tidbits.com/getbits.acgi?tbart=00858>
On the other hand, QuicKeys fails to take full advantage of
Apple's Accessibility API, on which it depends for its capability
to see and click various interface widgets. Thus, ironically,
it is blind to widgets that you can detect and control easily
using AppleScript and GUI scripting. An example is the list of
services in the Sharing pane of System Preferences; AppleScript
(as I quickly determined with a little help from PreFab's UI
Browser) can see that this is a table with eight rows and two
columns, and can report what the first row says ("Personal File
Sharing") and whether the checkbox in that row is checked or not;
AppleScript can also click the checkbox if it isn't. But QuicKeys
sees nothing in that pane but the Start button.
<http://db.tidbits.com/getbits.acgi?tbart=07102>
<http://www.prefab.com/uibrowser/>
This version of QuicKeys also re-introduces a feature present in
the "Classic" version of QuicKeys from years ago: decision-making.
This is crucial, because you might want your macro to do different
things under different circumstances. For example, to turn on file
sharing, you want to click the Personal File Sharing checkbox if
it's unchecked, but not if it's checked (because that would turn
it off). Unfortunately, QuicKeys's idea of decision-making is
either to stop or else to skip from one step in the sequence
to another - that is, to use "goto," the clumsiest programming
construct of all time. QuicKeys X3 also introduces variables,
but the manual warns that "variables are one of the more advanced
features" of the program, a certain tip-off that something's
amiss. Variables should be the simplest thing in a programming
language, the basis of everything else, not (as they are here)
something arcane and difficult to use. What's amiss, clearly,
is that CE and Startly, perhaps from a desire to keep QuicKeys
simple and dialog-based, have decided not to endow it with
a true programming language - which is what it needs if the
user is to accomplish anything really useful. (This is exactly
why, exasperated, I abandoned QuicKeys in 1996 in favor of
WestCode Software's OneClick, which, alas, never made the jump
to Mac OS X.)
<http://db.tidbits.com/getbits.acgi?tbart=00801>
The consequence is that QuicKeys X3 occupies a dubious niche.
At $100, it's more expensive than competing macro utilities
like Script Software's $30 iKey and Stairways Software's $20
Keyboard Maestro, and it lacks the Accessibility API power and
programmability that you get for free with AppleScript. Users
must decide whether QuicKeys X3's excellent interface alone can
justify its premium price.
<http://www.scriptsoftware.com/ikey/>
<http://www.keyboardmaestro.com/main/>
Curing Clutter with Curio
-------------------------
by Matt Neuburg <[EMAIL PROTECTED]>
The world is not a tidy place. That's why I'm constantly
discovering new and interesting ways to store and retrieve
information on my computer. Typically, those ways involve
imposing order through hierarchical arrangement, or retrieval
through sophisticated searching: I'm drawn to outlines,
databases, keywords, indexes. This approach, however, doesn't
work for everything or for everybody. The mind, after all,
is not a tidy place either. Perhaps there is no hierarchy
to impose, no keywords to assign, nothing clear to search
for. Perhaps you just need to make it up as you go along.
Perhaps all you have, and all you need, is a vague mental
picture of what you've got and how it goes together. Perhaps
there is just the cloudy soup of stuff in your mind (ideas
and purposes) and stuff on your computer (documents and URLs).
Curio, from Zengobi, wants to help you slice through the soup,
not with left-brained devices such as outlines, databases, and
keywords, but with a more right-brained device - pictures. The
program describes itself as an "idea development environment,"
but it could lend itself to all sorts of uses. I'll quickly
describe the interface, and then proceed to an assessment of
Curio's peculiar strengths.
<http://www.zengobi.com/products/curio/>
**Cover Your Assets** -- A Curio document consists of one or more
pages, called "idea spaces." An idea space is rather like a
simple drawing document; you might think of it as a whiteboard,
or perhaps as a surface you're going to stick Colorforms onto.
The objects you can stick onto this surface are called "figures."
A figure can be a line (possibly with an arrow), a geometric
shape, or a block of text; actually, the latter two are the same,
since text can appear inside a geometric shape. Figures can be
resized and rotated; multiple figures can be aligned and grouped.
A figure can have a checkbox; it can be marked with a "flag"
(a little icon such as a question mark); it can be assigned a
"rating" (a number of stars from zero to five). You can also
scribble on top of everything.
<http://www.ugames.com/colorforms/>
<http://www.eagletribune.com/news/stories/20011229/LI_006.htm>
A figure can also represent an "asset." This is where things
start to get interesting. An asset is a document on your hard
disk; double-click the figure in Curio, and the document opens
in whatever application owns it. Or, an asset can be a URL;
double-click it in Curio, and it opens in your Web browser.
If an asset is something with a ready preview, like an image
file, that preview appears as its Curio representation; otherwise,
you might just see a document icon and a title. In fact, if you
drag an image from your browser into a Curio document, the image
is shown as a preview and you can double-click it to go to the
Web page it came from.
A Curio document is thus not just a bunch of drawings; it's a
bunch of drawings whose objects can refer to the outside world.
Indeed, they can refer to the inside world instead: a Curio
document is a package, and an asset can be copied to live inside
it, where it remains viewable and editable by the program that
created it. What's more, a single asset can be represented by as
many figures as you like; in other words, a document on your hard
disk can appear in several places at once within a Curio document.
So now you see how Curio can bring creative clarity to chaos.
Given fifty documents on your hard disk, a single Curio document
can make them available in various combinations within multiple
idea spaces, accompanied by text, pictures, URLs, and scribbles.
**Analysis and Synthesis** -- Curio proudly boasts a second-place
finish in O'Reilly's 2004 Mac OS X Innovators contest. Yet, if one
takes a deliberately critical view and scrutinizes Curio closely,
one may start to wonder what the fuss is all about. After all,
lots of snippet keepers and organizers that I've reviewed can
store links to files on disk (iData 2, Tinderbox, and TAO, for
instance), and several can optionally store files inside their
own documents (NoteTaker and DEVONthink). Furthermore, looking
at any other individual aspect of Curio, it's hard to avoid
concluding that the implementation is relatively half-baked:
Curio doesn't do any one thing as well as some other program
does it. Had the O'Reilly folks, one wonders, ever seen a
full-fledged outliner, mind-mapper, diagrammer, or asset manager?
<http://press.oreilly.com/pub/pr/1245>
For example, idea spaces in Curio can be arranged hierarchically;
and within an idea space, figures can be combined within special
figures called "lists" that display a hierarchical arrangement.
But Curio can in no sense be used as a real outliner; it lacks
anything like the hierarchic organizational and navigational
power of a TAO or a NoteTaker.
Curio's drawing abilities are cute, but you couldn't use them to
do any serious drawing. It's nice to be able to draw shapes and
arrows, but the arrow endpoints don't magically stay attached to
the shapes, so you can't create true diagrams as in ConceptDraw
or OmniGraffle, nor can you generate and connect ideas efficiently
as in a dedicated mind-mapping program like Pyramid or even
Inspiration.
Curio has a search feature, but it simply searches on text blocks
you've created and notes you've attached to assets; it can't
search inside the content of the assets - it can't even search
on whether or not something is checked or has a certain flag.
And its idea of displaying what you've found is not to collect
the results, but simply to dim what wasn't found - you still have
to go scrolling by eye through all your idea spaces looking for
the found figures. Contrast this with the powerful keywording
and indexing of Tinderbox or DEVONthink, or the searching of
NoteTaker or TAO.
A figure can be a "jump target," meaning that double-clicking an
arrow image in one idea space reveals that figure in a different
idea space. But this doesn't work between Curio documents, and
is a far cry from true hyperlinks as in Tinderbox or NoteTaker.
Curio provides a Web-searching tool called "Sleuth," but it's
merely a preconfigured front end to existing search engines and
other sites. It doesn't search more than one engine at once or
provide a compact interface, like Sherlock, nor does it collect
your results for you, like DEVONagent. In fact, it really isn't
a search tool at all; it's just a Web browser, offering no
tangible advantage over using a real Web browser. Plus, there
are no Services for instantly plopping a document or a Web page
into Curio without leaving the Finder or your browser; contrast
NoteTaker and DEVONthink.
* TAO: <http://db.tidbits.com/getbits.acgi?tbart=07847>
* Pyramid: <http://db.tidbits.com/getbits.acgi?tbart=07812>
* iData: <http://db.tidbits.com/getbits.acgi?tbart=07761>
* DEVONthink: <http://db.tidbits.com/getbits.acgi?tbart=07575>
* NoteTaker: <http://db.tidbits.com/getbits.acgi?tbart=07157>
* Tinderbox: <http://db.tidbits.com/getbits.acgi?tbart=06959>
* ConceptDraw: <http://db.tidbits.com/getbits.acgi?tbart=06179>
* Inspiration: <http://db.tidbits.com/getbits.acgi?tbart=07096>
If, on the other hand, you keep your attention on the notion
of Curio managing and presenting your assets, some of these
reservations may fall away. Curio, after all, doesn't need to
be a super drawing tool, because if you want to include a super
drawing in your Curio document, you can - and you can edit it
with some super drawing application. It doesn't need to be a
great word processor or a great outliner, either, because you
can embed a word processing or outlining document from some
other application inside a Curio document. In fact, you can
create a new document of any kind from within a Curio document:
hand Curio an empty document once, and you can then duplicate
that as an embedded asset and represent it in an idea space,
ready for editing, in a single move.
To appreciate Curio's strengths, therefore, concentrate on assets
that you have, or you are thinking of collecting or creating -
pictures, URLs, PDFs, spreadsheets, Word files, documents of
any kind. Imagine presenting those assets arranged on whiteboards,
and imagine those whiteboards clumped together in a single
document. You might present them to yourself as a way of simply
organizing them; you might use Curio for its intended purpose of
"idea development," collecting and presenting the assets as part
of some research or brainstorming project. You can also present
them to others; Curio has amazingly good HTML export (with assets
accessible through file protocol URLs), and you can export the
whiteboard appearance of your idea spaces as PDFs or image files.
**Conclusions** -- If you can imagine slicing through the soup
of chaos - the chaos of your hard disk or the chaos of your
mind - with a few bright, simple drawings, then Curio beckons
like a lighthouse in the darkness. The program costs $130, which
seems a bit high given the inchoate nature of its feature set
(I was honestly expecting something more in the realm of $30),
but potential users can decide for themselves, because a 30-day
demo is available as a 5.6 MB download. Curio comes with decent
online help, and is accompanied by a tutorial which, while useful,
sometimes reads startlingly like one of AltaVista's Babel Fish
translations ("Get on the good foot with Dossiers!"). It requires
Mac OS X 10.2.8 or above.
<http://www.zengobi.com/products/download.html>
PayBITS: Want to reward Matt for helping to clear
away your computer clouds? Send him a few bucks!
<http://www.paypal.com/xclick/business=matt%40tidbits.com>
Read more about PayBITS: <http://www.tidbits.com/paybits/>
Take Control News/21-Feb-05
---------------------------
by Adam C. Engst <[EMAIL PROTECTED]>
We're on the verge of releasing more titles, and this week brought
a little extra encouragement to get them out the door in the form
of a nice review of "Take Control of Mac OS X Backups."
<http://www.tidbits.com/takecontrol/news/>
**MacGuild Gives "Take Control of Mac OS X Backups" an A** -- The
Macintosh Guild, which bills itself as "the ultimate Apple user
group for corporate America," has reviewed Joe Kissell's "Take
Control of Mac OS X Backups," giving it a grade of A
(Outstanding). [ACE]
<http://mac-guild.org/reviews/book043.html>
<http://www.tidbits.com/takecontrol/backup-macosx.html>
Hot Topics in TidBITS Talk/21-Feb-05
------------------------------------
by TidBITS Staff <[EMAIL PROTECTED]>
The second URL below each thread description points to the
discussion on our Web Crossing server, which will be faster.
**How are you managing your headphones/headsets?** There are music
headphones and earbuds, and phone headphones, but do any of
them work for both listening to music and talking on the phone?
(5 messages)
<http://db.tidbits.com/getbits.acgi?tlkthrd=2471>
<http://emperor.tidbits.com/TidBITS/Talk/329>
**Mac mini impressions** -- Now that Apple's Mac mini is getting
into customers' hands, how well does it perform? Readers look at
memory limitations and using wireless peripherals. (5 messages)
<http://db.tidbits.com/getbits.acgi?tlkthrd=2473>
<http://emperor.tidbits.com/TidBITS/Talk/331>
**Moving my e-life to a new machine** -- While waiting for a new
PowerBook to arrive, a reader ponders the best way to transfer
the data from his old machine to the new one. (13 messages)
<http://db.tidbits.com/getbits.acgi?tlkthrd=2475>
<http://emperor.tidbits.com/TidBITS/Talk/334>
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