I would use the title for a short question, the text field for the full answer, and a "question" field for the full question. A view template for the item would allow the user to see as little or as much as they wanted of the answer. Every tiddler would be tagged as "FAQ" and then tagged with sub-topics. You create a tag tree and then use one of the TOC macros to display the entire FAQ.
That's a whirlwind answer. I'm sure someone will come up with an all-singing, all-dancing FAQ. On Monday, November 9, 2020 at 7:02:25 AM UTC-8, Osin wrote: > > Hello, > > I'm looking to convert an internal work FAQ housed in a spreadsheet into a > mostly vanilla TW5. The FAQ is living and breathing, based on emails and > decisions, so it can't fit neatly in a drop-down list. I am having trouble > deciding on how to split my data while keeping it fairly user-friendly for > users. Guidance and examples are welcome. > > > > So, I've been dipping my toes in TW5 for a while now, and recently started > using Drift for my personal needs with some success. > > At work, we use an excel spreadsheet to keep track of internal FAQs, which > becomes unruly after a while, so I thought I could have a go at converting > it into a Wiki. The FAQ would be used by a dozen people of various > technical abilities, and I would be keeping it up to date. I was torn > between TW Classic and TW5 because we use IE and an out of date Chrome, but > it seems that TW5 works fine. I still want to keep it fairly simple, I > might just change the layout into something more "classical" or > wikipedia-like so that users don't get too confused. > > That being said, I am having trouble deciding on how to split my data and > information. In theory, I know what most pieces of the TW5 puzzle do, but > it seems I get stuck if I try to put it into practice... > > So far, for each table heading, I thought I would use a tag. For the > Questions and Answers themselves, though, I cannot decide if I should keep > them in one tiddler, or separate. TiddlyWiki philosophy dictates to > separate them, but how do I title my tiddlers? Do I need to double-tag the > Q and the A? Or just include the A within the tagged Q tiddler? Some > questions are rather long, so having the question as a Tiddler title would > not work. There is a pre-existing hierarchical structure that could work as > a TOC to guide the users. I tried looking for examples that could serve as > inspiration without much success. > > Thank you > -- You received this message because you are subscribed to the Google Groups "TiddlyWiki" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/tiddlywiki/5306324e-cccf-4740-8c92-0a321103b5cfo%40googlegroups.com.
