Ooh, thanks a lot for the detailed breakdown Tones. To be honest, I am not familiar with 80% of the stuff you mentioned, but I remember reading about, so I will dig around and try to put it into practice. Currently the way the data is set up is one row per FAQ with columns for additional information of interest. I thought about just rebuilding it manually (it doesn't seem that large) to learn TW5 gradually, but you've given me a few leads to read about.
We do use SharePoint, but it's not the primary collaborative tool. We use an enterprise cloud solution thing that seems to feed into a shared windows network. On Wednesday, November 11, 2020 at 5:06:11 PM UTC-5 TW Tones wrote: > Osin, > > If this were my project I would need to take account of the way the data > is formatted in the spreadsheet, perhaps making an additional worksheet in > excel that complies with one row per faq. Then export this as a CSV file, > using JSON Mangler, in a utility wiki, to import and convert to tiddlers > (In a plugin package) then transfer this plugin package to the new faq TW5. > I would then build a view template for viewing both the previous shadow > faq's and new ones I create going forward. If you want to modify an old FAQ > you just edit the shadow to become a tiddler. > > I would set a field such as object-type to faq in the faq tiddlers so I > can always list them, I would try and retain dates from the original faq as > it can help with data currency eg a really OLD faq may have aged. However > you most likely need to reformat the dates found in the spreadsheet. > > If you are carful with you design you may even be able to retain the > ability to export faq back to csv and import to the Spreadsheet. This would > be a lot of effort and depends on how they are currently stored, however it > may smooth the adoption of a new solution. > > I think tiddlywiki is ideal for this kind of business requirement. > Especially with one editor and many readers. An over dependence on > organically developed spreadsheets is common, they are fragile, and often > become hard to maintain when the author leaves. Unless they have media > images, audio and video you can store many thousands of faq's in one > tiddlywiki. > > I would explain it as using a special smart document, that is published > like a website and provides a managed user interface to the FAQ's for both > readers and editors including search and categories etc... later it can be > used to extract more knowledge from the FAQ's, provision answers for > different users and much more. > > Do you have SharePoint available? > > regrads > Tones > > > On Tuesday, 10 November 2020 03:47:38 UTC+11, Osin wrote: >> >> I found this page <http://sukima.github.io/GitFixUm/> that is somewhat >> of an FAQ that could become useful. >> When you say "'question field' for the full question", are you referring >> to the "add a new field" option at the bottom of every tiddler? I will dig >> into this more. >> >> Re: IE, yeah, no one has much say, it's a very tight and regulated >> workplace with old tools. I initially considered TWC because I could always >> convert into TW5, but so far TW5 works. Drift doesn't, for example, which >> is why I don't want to use plugins and stray away too much from vanilla TW5. >> >> On Monday, November 9, 2020 at 10:37:11 AM UTC-5 Mark S. wrote: >> >>> Side note. I believe MS will be retiring IE next year. Designing >>> anything around it would be counter-productive. >>> >>> >>> On Monday, November 9, 2020 at 7:29:01 AM UTC-8, Mark S. wrote: >>>> >>>> I would use the title for a short question, the text field for the full >>>> answer, and a "question" field for the full question. A view template for >>>> the item would allow the user to see as little or as much as they wanted >>>> of >>>> the answer. Every tiddler would be tagged as "FAQ" and then tagged with >>>> sub-topics. You create a tag tree and then use one of the TOC macros to >>>> display the entire FAQ. >>>> >>>> That's a whirlwind answer. I'm sure someone will come up with an >>>> all-singing, all-dancing FAQ. >>>> >>>> >>>>> -- You received this message because you are subscribed to the Google Groups "TiddlyWiki" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/tiddlywiki/a2d5aec0-2ffa-469e-bf46-d6c54496f201n%40googlegroups.com.
