Hi,

I just wanted to add a comment about one of the discussions that happened 
during this hangout.  Not sure if this is the best place to comment...  Is 
there a better option for a place to continue hangout discussions after the 
event?

So the discussion was about the different types of TW users, which were 
categorised as 'readers', 'authors', 'designers' and 'developers', but also 
with the acknowledgement that there is a spectrum between these.  This was 
related to how tiddlywiki.com should be structured to meet the needs of the 
different users without scaring off people with content that is too 
advanced for them.  This concluded with the suggestion that the site should 
be broken up into more than the current two 'silos'.

I think there is a risk that this approach could be counter-productive.  It 
acknowledges the categorisation of users, but ignores the fact that it is 
actually more of a spectrum, and even more, it ignores the fact the users 
may well want to move up along the spectrum (a point that Nick made in the 
sidebar).  By forcing people to put themselves into one silo or other, you 
make it much harder for them to progress beyond that category.  I certainly 
found this with the current arrangement: it took me much longer to start 
playing with javascript than I might otherwise have done, because that was 
in the 'developer' silo, and I am definitely not a developer.

Can I suggest an alternative model for thinking about the spread of users?  
A spectrum makes it too hard to partition content so that a 'reader' 
doesn't get scared off by a chance encounter with filter syntax and 
customising widgets etc, but silos put too big a barrier in the way of 
progress.  Instead, you could think in terms of a ladder, or staircase of 
ability levels.  A user would have a good idea of where they are on that 
ladder, and know that content on that rung should be comfortable for them, 
but they can also explore the next level up without being overwhelmed, even 
if they don't fully understand it.  Importantly, they are immediately aware 
of the fact that this is 'higher level' content.

In terms of how that could be implemented, one possibility would be to have 
a universal site, but with colour-coded tiddlers (just as the two silos are 
currently colour coded).  Then, when a new user first lands on the 
homepage, they get a simple direction onto the rung relevant to them and 
they can feel comfortable navigating through content, knowing that the 
colour code will let them know if they have strayed off the path.  I'm sure 
there are other ways to implement this sort of structure too.

Apart from the practicality, I think that the language of ladders and 
staircases encourages people to climb, while a 'silo' makes people feel 
like they should stay 'where they belong'.

Just a thought.

Regards,

Neil.

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