Actually, you are very lucky Nortel is even still answering the phone. The stockholders were a lot less fortunate.
-John ================ > This is slightly off on a tangent, but has to do with licenses... > > I had some old Alteon equipment which I needed a firmware update for. > Nortel bought Alteon, but they continued the products and > updates (for a while). > > Most the products were EOL (including the one I had), we're talking past > updates, past support, past everything. HOWEVER, Nortel > still had files on their website for download. You could download > documents and such no problems... But firmware files you needed an > account with certain support level to download. > > So I try to contact Nortel, they tell me I need a service contract so that > I can download the firmware files. Okay, I ask them to > for that department. The service department tells me I can't get a > contract because the products are EOL. So I ask them how am I > supposed to download the files if I need a service contract, but he's > telling me I can't get a contract? *sigh* > > After constant pestering, I guess someone there finally felt sorry for me > and changed my account so that I could *finally* download > the files... But man, what a freaking zoo... > >> Even if you have the source code, you need to keep the compiling >> environment in a runable state. This may be problematic since things >> like licensees may have gone out (nobody payed for them and you can't >> get a new one), the machines setup for running it has dropped out of >> service. Maybe some manual work was never automated so some of the magic >> is in the hands of someone that doesn't work there anymore... or recall >> it. > > > _______________________________________________ > time-nuts mailing list -- [email protected] > To unsubscribe, go to > https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts > and follow the instructions there. > > _______________________________________________ time-nuts mailing list -- [email protected] To unsubscribe, go to https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts and follow the instructions there.
