As I said, try calling Executive Complaints at the US HQ. LD calls are cheap these days. You have nothing to lose, IMO.
-John =========== > On 17 November 2012 23:37, Don Latham <d...@montana.com> wrote: >> I'm wondering if agilentused is really part of the Agilent corp or >> whatever it's called? or an "independent" company entirely? My only and >> last $.02! >> Don L >> J. Forster > > It is Agilent - at least to the extent I can determine. Some reported > on another mailing list that when calling Agilent, they had been > advised to look on eBay for CertiPrime items from the seller > "agilentused" > > All emails after the sales were from the UK offices of Agilent. Any > emails sent to contactcenter...@agilent.com about this are answered. > So as far as I'm concerned, this is Agilent. > > What annoys me is that it is Agilent who have supplied me faulty > goods. They acknowledge the VNA has a hardware fault. They acknowledge > several of the firmware bugs I reported are bugs. > > They have supplied me a product which is not fit for purpose, yet I > lose a fairly large amount of money because of this. That does not > seem very fair. > > > > Dave > > _______________________________________________ > time-nuts mailing list -- time-nuts@febo.com > To unsubscribe, go to > https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts > and follow the instructions there. > > _______________________________________________ time-nuts mailing list -- time-nuts@febo.com To unsubscribe, go to https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts and follow the instructions there.