Heather wants the device to be in half-duplex mode where it does not echo the
serial port characters. Unfortunately in version 5 the command that it sends
to turn echo off does not work on all receivers. It is fixed in the next
version.
Right now, try starting heather with the /rx5 /bt command line options. The
/bt will start Heather in a terminal emulator mode. Type in the command
(without the quotes):
":SYST:COMM:SER1:FDUP 0"
Type in "SYST:STAT?" and verify that what you typed is not echoed. Press END
to exit terminal mode.
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