You sound an awful lot like some of the local Title companies here in northern Indiana. Yes TinyERP would be able to help you. Find a Python programmer and ask him/her for a quote.
On Dec 8, 2007 1:13 PM, <[EMAIL PROTECTED]> wrote: > > I have been struggling to find a solution for our title search business and > want to find out what your collective thoughts are. I installed it on my > machine, and intend to play around with it more, but ultimately I would like > to hear from people who currently use it. Maybe you use it for a similar line > of business. It would be great if there was another title search business out > there, but I am doubtful. However, I think there are probably a lot of > companies that have similar needs in the sense of employees covering > territories that are assigned work. > > > A quick rundown of what we do and how we currently do it is as follows. A > title search entails a person going to a town hall and physically looking > through property records for various pieces of information. That information > is then either emailed, faxed, overnighted, or hand delivered to the home > office. We currently have 17 full time title searches that each receive about > 10 requests per day. Each title searcher has their own territory. They > sometimes overlap when things need to be rushed. All of these are internal > orders. > > Currently an order is emailed to the title search manager and he determines > which searcher to assign the order to. It gets entered into an excel > spreadsheet and is faxed, emailed, or called into the searcher. Out of the 10 > requests that a searcher might receive, they might only be able to do 6. Of > the 10 searchers, there are different priorities based on what type of order > it is, which is determined by the title star manager. The hard part is that > the searchers are always behind and the workload changes everyday. In my > example, the 4 searches that did not get done are not necessarily the first > priority the next day. > > Slightly more background.....There are over 100 town halls in our state. Some > town halls are within 15-20 minutes of each other, others are more like 30. > The title search manager tries to group the workload in the most efficient > way possible to allow the searcher to minimize drive time and thus maximize > "searching" time, but due to the volume and differing priorities it can be > difficult to do so by hand. > > Bottom line, I think we need some software to manage this process better. We > have a case management system that handles our law firm workflow already, but > I am not sure it would be well suited for managing the title search business. > We would have to have the company that develops it design the whole thing. I > am hoping to avoid reinventing the wheel. (The system is all in VB6 too. > While it works great, their programmers are still quite a few years behind) > It would be very easy to have orders exported into another application though. > > I understand that we may need a module developed and I do have money to spend. > > > Thank you for reading and hopefully taking the time to respond. > > > > > > _______________________________________________ > Tinyerp-users mailing list > http://tiny.be/mailman/listinfo/tinyerp-users > -- /* Andrew Latham LATHAMA (lay-th-ham-eh) [EMAIL PROTECTED] [EMAIL PROTECTED] TuxTone Inc. http://www.TuxTone.com */ _______________________________________________ Tinyerp-users mailing list http://tiny.be/mailman/listinfo/tinyerp-users
