I am sorry, this mailing list to forum must not place names..

Using a SIP reinvite (IAX2 has this also) can allow the OpenERP to
take calls and redirect them to the enduser while noting the
information server side.  The end user can have a softphone or
hardphone and all they get is the call and a sales/support ticket
started for them by a search for the phone number in the partners
database.  There are of course many ways of doing this and this is
just one.

Andrew Latham



On Wed, Mar 4, 2009 at 9:51 AM,  <[email protected]> wrote:
> [quote="Guest"]I would suggest you read up on SIP Reinvite.  That is the best 
> way to allow OpenERP to forward all information to the right user.
> [/quote]
>
> I must be missing something here: what does SIP have to do with the OpenERP 
> internal protocol?
> What if the call into asterisk isn't SIP at all?
>
>
>
>
> -------------------- m2f --------------------
>
> --
> http://www.openobject.com/forum/viewtopic.php?p=32725#32725
>
> -------------------- m2f --------------------
>
>
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>



-- 
Andrew "lathama" Latham

TuxTone Inc.
http://TuxTone.com
[email protected]
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