Dear Colleagues,

I need to weigh this one carefully and would appreciate input; I'll try to be 
brief. There is a student who has been struggling through classes for several 
years. This student has managed to earn As and Bs, mostly through luck, a bit 
through hard work, and somewhat because some faculty members have given 
“sympathy grades.” In other words, this student is marginal at best. The 
student comes from an environment where the mother was a hard drug user—crack, 
coke, you name it—and the mother is paying a heavy price (currently dying of 
hepatitis and cirrhosis). The student wants to graduate, and actually to be the 
first in the family to attend college and subsequently graduate before the 
mother dies. There have been other issues that have cropped up from time to 
time (i.e. an incomplete in three courses because the student was unable to 
attend classes due to a broken leg from an assault). Eventually the student 
finished the courses, but it took a great deal of time (and energy from the 
faculty). Here’s thecurrent problem: This student recently received a D in a 
course that is required for the major, and must have Cs or better in all major 
coursework. The professor who assigned the D is a fair and compassionate 
individual, and he has worked with this student a great deal over the course of 
the semester (which the student acknowledges). Now that the student has been 
informed that, in order to graduate as expected, all grades in the major must 
be of a certain level, the student wants another exception made and is willing 
to write papers or do any type of extra credit to have the grade raised to a C. 
There have been many exceptions made for this student in the past. On the other 
hand, retaking the course is problematic because of limited financial resources 
(financial aid won’t cover it and the student has little income). How much 
should be done to facilitate this student’s graduation? At what point does the 
integrity of the degree take precedence over the efforts of a student whom life 
has dealt a raw deal? At this point, I’m not the one who will make the 
decision, but I have been asked for my advice.  I plan on thinking about this 
at length, but I really want to hear what others have to say. Although this 
isn’t a typical scenario, there have been relatively similar cases in the past. 
Morally and ethically, what would you advise?

Carol L. DeVolder, Ph.D. 
Professor of Psychology
Chair, Department of Psychology 
St. Ambrose University 
518 West Locust Street 
Davenport, Iowa 52803 

Phone: 563-333-6482 
e-mail: [email protected] 
web: http://web.sau.edu/psychology/psychfaculty/cdevolder.htm 

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