There has been a long-running trend that having a "conversation"
especially on a TV talk show has become an acceptable means
for getting "truthful" or "honest" information about a person or a
situation.  For example, many news shows, financial advice shows,
and "talk" shows have some tarpet person (e.g., a disgraced
politician, etc.) come on and be given an opportunity to tell
"their side of their story".  It seems that in recent years, having
a politician like Eliot Spitzer come out, say that they did something
wrong (though often not specify what they did wrong), are sorry
for doing it, and apologizes to various people who may have
been harmed.  Yet, there typically is no formal investigation or
attempt to establish what actually happened.  The recent
David Letterman case of attempted "extortion" by Robert 
Halderman and the plea deal that he took is a case in point:
what actually happened?  Do people think that they know what
happened on the basis of news or other media reports? Or
does the illusion of understanding develop because people
may think they know/understand the situation, can "read between
the lines" and infer what is not being said, and conclude that they
know the real motivations of the actors involved?

I became conscious of people having "conversations" while watching
some of the financial news networks and noticed how interviews 
with various traders, financial industry analysts, economists, etc., 
were framed as "conversations" and not as specific advice about
what to do.  Within this framework, one could use as many or as
few facts as possible, not distinguish facts from opinions, and were
not required to base anything they said on fact.  After all, they were 
not engaged in a college lecture or a formal presentation to a professional 
group or something critically similar group, they were just involved in an 
"informal conversation".  In the context of talking about financial
matter it has become clear that such conversations are different from
advice or recommendations that a broker/economist/etc might give
as a plan of action.  Presumably "advice" represents some thoughtful
analysis of the facts and the advice giver has some sense of the probabilities
of whether the advice is right or wrong.  In a conversation there is no
such guarantee though it may appear that the person speaking might
have done something comparable.  Though the person engaged in
a conversation may feel no obligation to be completely truthful (and
thus violating one of Grice's maxims) while a paid consultant may feel
the need to formalize the basis for their recommendations.  The
paid consultant might be sued for giving bad advice but the talking
head on TV is unlikely to get such a response after giving really bad
advice.

I have also seen how political discussion have become essentially fact-free
and where a person's opinion is taken to be as good as a fact or even better
if the listener agrees with the opinion.  Thus, birthers, deathers, and other
extraodinary positions are rarely pinned down on the facts and errors 
in interpretation of facts, and out-and-out lies are accepted when
presented in the context of a conversation (as when a person is 
interviewed on the news and the interveiwer either doesn't know what
the facts are or doesn't care to confront the interviewee on their mendacity).

Again, this seems to be a long-standing situation but perhaps it has
become magnified in recent years.  The economic recession and the
causes for it has perhaps sharpened the divide between when one
is giving "advice" and when is just engaged in a conversation (i.e.,
just BS'ing; with no obligation to be make sure that what one says
is consistent witht he facts).  Political discourse has made it easier
for people to say nonsensical things which is carried on the news
channels without even a rudimentary level of fact checking or the
calling of "Shenanigans".  

Perhaps I'm wrong but it seems to me that there is a sense that the truth
of a matter can be achieved by simply having people talk about it.
Though knowledge-sharing may occur in these situations, explicit
testing of specific hypotheses is unlikely to occur nor might statements
be critically appraised for their factual basis (or truth value).

I am reminded of a story I heard about 30 or so years ago from
research oriented clinical psychologists Ph.D.s.  The problem they
discussed was how to choose a clinical psychologist for someone
in your family.  Would a particular orientation be important?  Would
certain skills be important and so on.  The answer that I heard was
the clinical psychologist, regardless of orientation or other factor, to
choose was the one that other clinical psychologists had high regard
for as a clinican.  On a commonsense basis, this might seem to make
sense.  From a rational, scientific perspective, why would such advice
be taken seriously given the cognitive biases people use, limitations
of memory and adequate data on effectiveness of the clinicians, and
so on.  Nonetheless, I understand that similar criteria are still in use
and even operate in other areas, such as in medical treatment even
though the existence of systematic reviews and meta-analyses should
probably play some role in the evaluation of treatmetn strategies.

Are conversations really such a powerful source of truthful and useful
information or do they help to develop an illusion of understanding which
also blinds one to other things like evaluating the factual basis of the advice 
given in the conversation?  If so, perhaps that why students may not
rely upon what they learn in class or even see the relevance of scientific
research.  They can just have a conversation and figure it out.

-Mike Palij
New York University
[email protected]


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