I'm not a department chair, but I've had this discussion with a number of
department chairs around campus.

UWF is also a unionized campus.  The collective bargaining agreement does
provide for chair observation of classroom teaching with appropriate advance
notice.  This applies to online classes as well as face-to-face classes.
 The mechanism for an online class visit would be to have the chair visit
the class, which is accomplished through the guest instructor role
(appropriate notification would come when the chair requested guest
instructor status before the term began and the course opened).  UWF has
been participating in the Quality Matters work for online courses, which
entails having a trained reviewer visit the online course and evaluate the
quality of pedagogy using the QM rubric.  If you haven't seen this rubric,
it is worth a look.  With a few exceptions that deal specifically with the
technology of delivery, the QM rubric would be equally useful for evaluating
the pedagogy used in face-to-face classes.

I run a peer mentoring group for teaching in which faculty visit one
another's classes to make observations and offer formative feedback.  Peer
mentors are always from a slightly different discipline to keep the focus on
teaching.  Faculty participants in this program who teach online courses use
the guest instructor role to visit one another's online courses.  They
uniformly report that this is a mutually beneficial activity.  We meet twice
a year for general discussion of teaching.  These meetings are always a
delight, filled with great insights and comments about teaching strategies.
 Some of these partnerships have persisted for nearly 3 years now, with
mutual classroom observation and feedback occurring every year.

I think it is unfortunate that more chairs do not make
appropriately-structured classroom observations (appropriately structured is
a key qualifier here - there are better and worse ways of doing these).
 These observations would provide much more useful and compelling evidence
about the quality of teaching when chairs write annual evaluations and
comment on the quality of a candidate's teaching in a tenure and promotion
letter than simply relying on the numerical ratings from the typical course
evaluation.

In an institution that has a culture in which chairs never enter another
faculty member's classroom for observation unless there is serious concern
about a problem, faculty would be understandably paranoid about a request
for a visit.  But in a culture that values teaching and recognizes classroom
observation and formative feedback as a mechanism for nurturing high-quality
teaching, people are much more welcoming of classroom observations by peers
and even chairs.

For those interested in the observation process, check out the Teaching
Partners pages on the CUTLA web site (uwf.edu/cutla).



Claudia Stanny

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