Hi Chris:

I see this issue at several levels of administration. A related issue is how values are assigned to become targets. We have a small but successful MA program in experimental psychology. (Success being defined as both admission into PhD programs and people realizing that they do not want to continue in experimental psychology.) We are under consideration for closing or some other similar fate because we are smaller than other graduate programs. Our program operates on a mentor model, with a student paired with a faculty member, unlike the programs to which we are compared. When we ask why we need to increase enrollment and graduation counts then the reply is that the value is the target number. When we ask who and how was that value decided upon then we get silence.

Ken

---------------------------------------------------------------
Kenneth M. Steele, Ph.D.                  [email protected]
Professor & Assistant Chairperson
Department of Psychology          http://www.psych.appstate.edu
Appalachian State University
Boone, NC 28608
USA
---------------------------------------------------------------


On 2/17/2013 12:15 PM, Christopher Green wrote:



Someone was asking about mandated graduation rates of 100% the
other day.

Here's a little Sunday-morning insight that I thought you might
find interesting. I just ran across this
thing called Goodhart's Law, the popular form of which is "When a
measure becomes a target, it ceases
to be a good measure." http://en.wikipedia.org/wiki/Goodhart's_law

Although it is usually applied to business and gov't, it occurred
to me that it applies to all kind of issues in
education as well. For instance, when the gov't starts measuring
the "success "of universities on the bases of
retention and completion, most of what then happens is that
universities start retaining and graduating
people who would not have been retained before (and the value of
grades and degrees is thus debased).
We don't talk about it that way, of course; we spend a lot of
time and money developing systems (both
physical and social) that are claimed to help those who would not
have stayed and finished otherwise, but this
ignores the ugly but undeniable fact that university is hard and
some people decide that it is not for them. But
it is hard for them to know that it is not for them before they
have done it for a year or two. So, to summarize,
the gov't sets targets, and we set up systems to meet the
targets. Some students may be truly helped, but to
the exact degree that those systems fail to bring EVERYONE up to
level, we retain and graduate students we
wouldn't have before in order to meet the targets anyway
(otherwise we are considered "failures"). That is, as
per Goodhart's Law, as soon as passing the test (the retention
and completion quotas) becomes the chief aim, the
test fails to measure whether things are actually getting better
or worse. It becomes just another part of the
system to be navigated.

Chris
.......
Christopher D Green
Department of Psychology
York University
Toronto, ON M6C 1G4

[email protected] <mailto:[email protected]>
http://www.yorku.ca/christo





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