Found this on the TiVo support page:

If you have a software-based firewall such as Black Ice, Norton 
Internet Security, or McAfee Personal Firewall installed on your PC, 
it may be necessary to adjust your settings to allow the TiVo server 
to broadcast the beacon signal to your TiVo DVRs.

For more information on configuring your firewall, refer to the 
documentation provided by the firewall manufacturer. If you are using 
the XP Built-In Firewall, your ports will be configured automatically 
during the installation of TiVo Desktop.

The following ports must be open to allow your Windows PC to 
communicate with your DVR:

TCP port 37 
TCP port 2190 
TCP port 4430 
TCP port 7287 
TCP port 7288 
TCP port 8000 
TCP ports 8080-8089 
UDP port 123 
UDP port 2190 




--- In [email protected], "Jim Smith" <[EMAIL PROTECTED]> wrote:
>
> I'm helping a friend who is a dorm parent at a private university.  
The 
> network in the dorm area is tightly lock down (MAC address must be 
> registered and each registered MAC address has an assigned IP 
address, 
> but it still uses DHCP to get the IP assigned by the server).
> 
> His TiVo has been registered and gets its IP address from DHCP, but 
it 
> still will not connect to the TiVo service for program updates. 
When we 
> test the connection, the test succeeds, but every attempt to 
connect to 
> the TiVo service fails.
> 
> On the other hand he does get TiVo messages, such as line up 
changes.
> 
> Are there some specific ports that we need to open up so the TiVo 
can 
> connect to the service?
>







 
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