Once upon a time bessiepat shaped the electrons to say...
> said welcome, powering up. It was working fine this morning.
> It's been on that for a couple of hours at least. How long is it
> supposed to be on the powering up screen? I thought maybe the power 

Generally only a few minutes.  If it were doing an update it'd say so
on the screen.

> I tried turning off the power and its still on powering up.
> Any ideas anyone? I really hate to have to call customer service.
> thanks

It sounds like you've tried what I'd suggest - pulling the plug,
waiting a minute, and reconnecting it.

If it is stuck on the powering up screen then, unfortunately, it is
probably a failed drive.  The first boot screen comes from the BIOS,
but the next screens come off the drive.  If it isn't progressing it
usually means the drive isn't working.

You probably need to call customer service, unless you're comfortable
replacing your own drive.

-MZ
-- 
<URL:mailto:megazoneatmegazone.org> Gweep, Discordian, Author, Engineer, me.
"A little nonsense now and then, is relished by the wisest men" 508-852-2171
<URL:http://www.megazone.org/>  <URL:http://www.eyrie-productions.com/> Eris

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