Our Philips series 1 model HDR612BK02 seems to have crashed its hard 
drive. I removed the two screws at the back of the case, and it looks 
like the case slides off like some computer towers, but it won't 
budge. We tried prying a screwdriver under the lip to help it start, 
but still no movement. How do we get her opened up without trashing 
the case?

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