I have normal desktop, not plus, and installed this and it worked.
Cole2k.Media.-.Codec.Pack.V7.1.0.-Advanced-.Setup.exe

And to find out which codec you have, use this,
DECCHECKSetup.EXE

Google them...

Ron



> -----Original Message-----
> From: [email protected] [mailto:[EMAIL PROTECTED] On
> Behalf Of [EMAIL PROTECTED]
> Sent: Sunday, September 28, 2008 9:11 AM
> To: [email protected]
> Subject: Re: [TiVo Central] Transferring Programs
> 
> Hi MZ.
> 
> We installed TiVo Desktop Plus.  It plays sound on the videos so  that's
> half
> the battle but no picture.  Any other ideas other than  returning the
> laptop
> and giving up?
> 
> Thanks,
> 
> Kathy
> 
> 
> In a message dated 9/28/2008 3:29:58 A.M. Eastern Daylight Time,
> [EMAIL PROTECTED] writes:
> 
> Once  upon a time Kathy shaped the electrons to say...
> > transfer but won't  play.  Says something about files not being
> > compatible.   Husband has almost the exact same laptop and his works
> > fine. Can  anyone help?
> 
> It sounds like you don't have an MPEG-2 codec on your  laptop, your
> husband's machine probably came with some playback software,  like DVD
> software, that isn't installed on your machine.  If you buy  the TiVo
> Desktop Plus I believe it will also provide that  codec.
> 
> -MZ
> --
> megazone-at-megazone.org   http://www.MegaZone.org/   Gweep, Geek, Human,
> me.
> http://www.GizmoLovers.com/ http://www.Eyrie-Productions.com/  -><- Hail
> Eris
> "A little nonsense now and then, is relished by the  wisest men"  508-852-
> 2171
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