Hi all, I think I've solved the problem now. They asked me to try and isolate the problem by unplugging the DVR expander. This stopped the freezing and rebooting at the expense of all my recorded shows. Couldn't transfer many over to my other Tivo or computer as this would cause a freeze and reboot. I let it run the whole week and it didn't reboot at all though I had some pixelation and loss of sound for couple of secs during an episode of House last week.
Tivo directed me to Western Digital to get drive replaced so I'm now waiting for a new drive. Hopefully this will be the problem and there is no issue with the Tivo HD as well. I did look at some reviews for the DVR expander and some people complained that they got pixelation all the time and when they removed the DVR expander the pixelation stopped. This was with a non Tivo box so it Tom, the issue may be your DVR expander. Will keep you updated once the new DVR expander is in and running for a few weeks. Regards, Jay On Nov 13, 2008, at 3:14 PM, Jay Abraham wrote: > Hi Tom > > I had Comcast come out to look at but they couldn't find anything > wrong. I then posted to the list on Nov 10th on what I thought was a > different problem. The Tivo was freezing and rebooting. I didn't > get any suggestions from people on that but on some Tivo Forums they > suggest it is a symptom of a hard drive failing and that the > pixelation that I was seeing earlier on might have been due to the > hard drive failing as well. > > I haven't had a chance to call Tivo and troubleshoot the problem with > them. I'm past the 90 day warranty but still in the 1 year parts > warranty so I'm assuming they will send a new drive out which I will > have to install. It's going to be a pain because I have a lot of > recorded shows and a lot of automatic recordings in Season Pass that > I will have to recreate. > > One additional complication for me is that I bought the DVR expander > as well so I'm not sure which hard drive is failing - the one in the > Tivo HD or in the DVR expander. > > Jay > On Nov 13, 2008, at 3:03 PM, valdese1200 wrote: > > > Jay, > > > > I am having the same pixelation problem you described on the tivo > > list on October 10th. > > I'm using a Tivo HD with digital service from Cox > > I've gone from 2 cable cards to the multiple card with same > > results. Now I'm using a cable > > box with a splitter to the Tivo. I still use the Tivo to watch > > channels that do not have the > > problem (most of my low-end channels). > > Just like in your experience the problem is intermittent and > > usually lasts for a short time, but > > not always. > > Cox says it is a Tivo problem and Tivo says it's a Cox problem. > > I would really like to get rid of the cable box, both because I > > don't like the extra expense and > > because I much prefer the Tivo operating system. > > Have you had any success solving this problem? > > Tom Garrou > > Virginia Beach [Non-text portions of this message have been removed]
