Sandra wrote:

> I got a message saying that my service will be ending and will no longer 
> record, et after this date unless I connect to the TiVo service now.
> 
> I don't understand what that means because I thought I had the Lifetime 
> Service with my S3 HD unit.
> 
> Could anyone tell me what this means?


Did this message come to you in e-mail, or did it show up on your TiVo 
screen?

Is it possible that your TiVo has lost its connection and has not been 
able to "phone home" for program information for many days?

This happened to me one time when I was traveling, and I missed a 
bunch of stuff.  When I got home and found the problem, I fixed it, 
forced a "connect," and all was well after a very lengthy "phone home" 
session.

If you go to Messages & Settings, then Account Information, the second 
page should show when your TiVo last connected.  If it shows that the 
last attempt was not successful, perhaps you should check to see that 
everything is plugged in correctly.

I can't recall if you have dial-up (using a phone line), or if you 
have a computer connection (home network), but be sure that everything 
is plugged in and working properly.

Fingers crossed that it's something simple like this.


Dave S.

--

dave6592 [at] accesscom [dot] com - http://www.accesscom.com/~dave6592
Dave Schultheis, San José, Silicon Valley, Santa Clara County, CA, USA

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