Well, since its TiVo, I guess they should know the limits that they can
accept.

I know that once a few years ago I was having trouble with a cable box
(but DVR and cable modem were working)....and they found that the signal
was too strong, and adding an attenuator made the cable box work again.

On 07/06/2010 20:43, Glen Farney wrote:

> So I get on the phone with Tivo.  I explain the situation, and the guy did 
> seem to understand the issue.  We then spent over an hour on the phone 
> checking various things on the box, some of his answers made me think he was 
> mostly just reading a diagnostic list and didn't really know what he was 
> asking about.  Examples of this include "what's the signal strength".  I 
> tell him 100.  "Oh, that's a little high, it should be in the 80's".  Uhh, 
> ok, too much signal is causing me to get no signal ?  He didn't have an 
> answer.  Next was the SNR of 37db.  Oh, that's a little high too he reports. 
> SNR is Signal to Noise Ratio.  Oh, again I have too much signal.  Darn cable 
> company.
>
>   

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