My name is Jeff Jockel and I am a tech rep with Rational Software.
We have a product called Requsite Pro which uses TOMCAT 3.2.1 for its Web
add in.
I tried installing this application on a client's NT SP6 box and upon trying
to start the Jakarta NT service (called RqTomcat) I received an NT 2140
error, could not start service.
The wrapper.properties file contains the following two mappings:
wrapper.tomcat_home=c:\progra~1\rational\jakart~1
wrapper.java_home=C:\progra~1\rational\common\java\jre1.2.2
We think that the reason we are getting this error is that the cleints NT
box's NTFS file system does not create short file names and these mappings
are short names. (The client has purposefully set this registry setting so
short names cannot be read...for security purposes)
We tried to simple change the 2 mappings to long form, however we
still received the error. Can tomcat only read short form? If so...can you
see anyway to fix this problem?
ps: we HAVE been able to run the sevice as an executible and it works just
fine
please let me know if you have any further questions
thank you for your help
Jeff Jockel
703-288-7722
