The jk_nt_service can not deal with spaces in file names. Long
names are fine, but short names are a problem. I would suggest that you
move the products to different directories (i.e. C:\Rational as opposed to
C:\Program Files\Rational).
Randy
> -----Original Message-----
> From: Jockel, Jeff [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, July 31, 2001 1:38 PM
> To: [EMAIL PROTECTED]; [EMAIL PROTECTED];
> [EMAIL PROTECTED]
> Subject: JEFF JOCKEL FROM RATIONAL SOFTWARE: TOMCAT SERVICE WILL NOT
> START ON NT
>
>
> My name is Jeff Jockel and I am a tech rep with Rational Software.
> We have a product called Requsite Pro which uses TOMCAT 3.2.1
> for its Web
> add in.
>
> I tried installing this application on a client's NT SP6 box
> and upon trying
> to start the Jakarta NT service (called RqTomcat) I received
> an NT 2140
> error, could not start service.
>
> The wrapper.properties file contains the following two mappings:
>
> wrapper.tomcat_home=c:\progra~1\rational\jakart~1
>
>
> wrapper.java_home=C:\progra~1\rational\common\java\jre1.2.2
>
>
> We think that the reason we are getting this error is that
> the cleints NT
> box's NTFS file system does not create short file names and
> these mappings
> are short names. (The client has purposefully set this
> registry setting so
> short names cannot be read...for security purposes)
>
> We tried to simple change the 2 mappings to long form,
> however we
> still received the error. Can tomcat only read short form? If
> so...can you
> see anyway to fix this problem?
>
> ps: we HAVE been able to run the sevice as an executible and
> it works just
> fine
>
> please let me know if you have any further questions
> thank you for your help
>
> Jeff Jockel
> 703-288-7722
>
>
