I've been using the bugzilla instance for several days, and have past
experience with the mozilla.org bugzilla. Here is some unsolicited
feedback....
A couple of questions:
- In the bug view, what is "Whiteboard"?
- Is there an equivalent to "see also"? I realize that there
are "Blocks" and "Depends on" but that's not the same as
the broader bugster bidirectional see-also mechanism, which I
have really come to like.
(That's not to say I don't like "Blocks" and "Depends On"--
these are good)
- In the bug view: What is "Alias"?
- Can I effect the columns in the list view? One thing
that Monaco, our internal tool has, which I like, is
"Age" in its default output. This is humanized, and
is therefore a nice narrow column.
1 week = 1W, 3 months = 3M, 2 years = 2Y
- Is there an equivalent to a "call record"? One thing I
disliked in the mozilla.org bugzilla is that bugs would
wind up with 50% of the comments being "why haven't you
fixed this yet?" interspersed with the actual engineering
dialog.
Suggestions:
- Could there be a one touch link always present for "open
bugs assigned to me"? I realize I can make a search and
save it, but if there is "| My Requests |" and "| My Votes |"
shouldn't there also be a "| My Bugs |" too?
- FIXINPROGRESS and so on are in ALL CAPS while almost
everything else is in a saner case. Can that be corrected?
- Description field not nearly big enough when filing bugs.
Maybe add a "make it bigger" button, as Roller did at some
point.
- Filing bugs: Make "Platform" be "Any/Generic" instead of
"other" by default.
- Sure would be nice to be able to look up people to assign
bugs to, etc. in a directory... is there integration with
a name service available?
- In list view, bugs light up when I roll my mouse over them.
However, clicking does nothing until I remember that I have to
click on the bug number. Maybe the lightup-on-rollover should
go away? Seems like a false cue.
- The default way to view a bug is called "showbug.cgi" but the
activity represented is really about "editing a bug".
These bugs are hard (for me) to read at a glance due to the
grid prisons[1] created by all of the text entry fields (many
of which are usually empty). Sure would be nice if the
default view was more streamlined, or if the text popped out
a bit better. Perhaps a button could activate editing mode.
Things I like:
- RSS feeds for bug lists
- Seems fast enough.
- Emailed bug reports seem sane
- First/Prev/Next/Last buttons
I also played with the "new charts" feature a bit and have some comments:
- Seems possible but hard to get a broad chart of say, all the
bugs in a category over time. I seem to have to add each
subcat manually (which is tiresome). It also means that as
new subcats show up, I have a maintenance problem.
- Charts hard to bookmark and remember?
- Chart should be labelled with a description of exactly
what is being charted (otherwise at a glance it is hard to
know what I'm looking at).
- Chart Y axis seems to be a floating point number... but
we're counting an integer # of bugs?
Overall: It's fine, but I wish it was a little more web-2.0-ey in its
approach to user interaction.
-dp
[1] This terminology (and the underlying idea) is me borrowing from
Edward Tufte. See "The Visual Display of Quantitative Information"
published by Graphics Press, or Mr. Tufte's excellent website at
http://www.edwardtufte.com/.
--
Daniel Price - Solaris Kernel Engineering - [EMAIL PROTECTED] - blogs.sun.com/dp
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