Dan Price <[EMAIL PROTECTED]> writes:

> I've been using the bugzilla instance for several days, and have past
> experience with the mozilla.org bugzilla.  Here is some unsolicited
> feedback....
>
> A couple of questions:
>
>         - In the bug view, what is "Whiteboard"?

The whiteboard holds freeform text, and can be used similarly to
bugster's keywords (whereas bugzilla keywords are a predefined entity
that people with appropriate privilege have to create for you).

>         - Is there an equivalent to "see also"?  I realize that there
>           are "Blocks" and "Depends on" but that's not the same as
>           the broader bugster bidirectional see-also mechanism, which I
>           have really come to like.
>
>           (That's not to say I don't like "Blocks" and "Depends On"--
>            these are good)

I don't think so, I've been working around it by commenting both bugs
with "see also bug #<N>", which bugzilla will linkify.  The behaviour
of See Also sure would be nice though.

>         - In the bug view: What is "Alias"?

A convenient name referring to that bug.

>         - Can I effect the columns in the list view?  One thing
>           that Monaco, our internal tool has, which I like, is
>           "Age" in its default output.  This is humanized, and
>           is therefore a nice narrow column.
>
>                 1 week = 1W, 3 months = 3M, 2 years = 2Y

I recall seeing that in the preferences with 2.x, I think it was
somewhat irritating to find though (perhaps it's a link on the search
results page, rather than on the prefs page?)

>         - Is there an equivalent to a "call record"?  One thing I
>           disliked in the mozilla.org bugzilla is that bugs would
>           wind up with 50% of the comments being "why haven't you
>           fixed this yet?" interspersed with the actual engineering
>           dialog.

Not that I'm aware of, it tracks defects, not customers.  (and, if you
think about it, tracking customers would make things problematic for
opensolaris, since we'd have a call record field that Sun people
mustn't ever use).

-- Rich
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