Blake, we would need more information on when, where, and how the
performance expectations are not met.  The only way we can help is if
the specific issues are quantified.  It appears that loading a
specific file is at the root of the problem and we will follow up
offline.

-- Scott

On Oct 27, 3:39 pm, Blake Duffey <[email protected]> wrote:
> Our user has been using your product since April and continues to
> complain about poor performance.  We’ve tried various flavors of
> Windows (32/64 bit) and Linux, all to no avail.  He feels every
> solution we have provided is too slow.
>
> I’d like to get some insight from someone (perhaps someone on the
> development team) that can help us improve the performance of the
> product.  Our team is pretty clever, and any information on the
> product that could help us get this corrected is appreciated.
>
> What can I do to make this happen?
>
> Blake

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