On 1/7/2014 2:17, Tanya wrote:
Hello,

Since December 27th, I have been experiencing many problems with my TBC. I was told to remove TBC from my machine and do a fresh install. I tried doing so, but I still always get the same errors.

I think the issue is that I am not completely removing all associated files. Right now, I am deleting;
1- the workspace
2- the application folder

Are there other locations which I should be looking into to make sure that all files are deleted?

I can't think of other locations. We routinely have several different versions on the same machine - as long as they use different workspace folders this is not a problem.

May I ask what makes you think that left-overs from a previous installation cause new errors? What are the errors exactly?

Thanks
Holger

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