Thus spake Sean Robinson ([email protected]): > > 1.10 How relevant are the following ticket statuses for you? > > > > 1.10.1 accepted > > 1.10.2 assigned > > Not at all > > > 1.10.3 closed > > 1.10.4 needs_information > > 1.10.5 needs_review > > 1.10.6 new > > 1.10.7 reopened > > Important
Out of curiosity, what makes having both "new" and "reopened" useful? I find the numerous ticket statuses to be a pain when using the query interface, and in my mind "assigned", "accepted", "new", and "reopened" basically all mean the same thing. -- Mike Perry Mad Computer Scientist fscked.org evil labs
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