On Wed, Aug 24, 2011 at 6:09 PM, Mike Perry <[email protected]> wrote: > Thus spake Sean Robinson ([email protected]): > >> > 1.10 How relevant are the following ticket statuses for you? >> > >> > 1.10.1 accepted >> > 1.10.2 assigned >> >> Not at all >> >> > 1.10.3 closed >> > 1.10.4 needs_information >> > 1.10.5 needs_review >> > 1.10.6 new >> > 1.10.7 reopened >> >> Important > > Out of curiosity, what makes having both "new" and "reopened" > useful? > > I find the numerous ticket statuses to be a pain when using the query > interface, and in my mind "assigned", "accepted", "new", and > "reopened" basically all mean the same thing.
I like them as a way to track where the ticket is in its lifetime. The difference between "new" and "reopened" for me is whether this is a brand new ticket or a continuing problem. "Reopened", to me, is also a sign of disagreement between the reporter and the maintainer about the value or status of the ticket. Yes, I agree that "assigned", "accepted", and "new" seem too fine-grained in their meaning to an external audience. I suppose these might be useful in a hierarchically staffed project where one assigns/tracks tickets that one does not work on oneself. As an outsider to the TOR project, I don't know whether these make sense here. -- Sean Robinson _______________________________________________ tor-dev mailing list [email protected] https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-dev
