On Mon, May 23, 2011 at 10:43:48AM -0500, Ian Weller wrote: > On Mon, May 23, 2011 at 10:21:42AM +0100, MJ Ray wrote: > > > So I can't file a report for what I feel is the underlying issue: > > too few people have access to the infrastructure and how that access > > is determined is unclear. > > I don't necessarily want a formal procedure for this, because I would > like people who want to help out to do so easily.
I read somewhere that 2011 is the year of governance in FOSS. I dunno if that is true or not. But it does help to spell it out for folks - it doesn't have to be a formal procedure, just explicitly have clear statements in an obvious location: 1. Here are the people who work on the infrastructure, you can contact them directly or (best) via the tos@... mailing list. 2. If you want to help with the infrastructure, let us know on tos@... or use the ticket system at $URL to help or take ownership of a task. 3. We follow a lightweight mentoring model, which means you can have a mentor if you want one, for as long as you need. Ask $here for more information. > One possibility is to grant access when a user has accepted a ticket > that requires them to have access to a server (or what have you). > Thoughts, all? Yeah, this is item 2. above - help people find the ticketing system, make the "open ticket report" easy to find, and get the work happening directly around problems nodes. - Karsten -- name: Karsten 'quaid' Wade, Sr. Community Gardener team: Red Hat Community Architecture & Leadership uri: http://TheOpenSourceWay.org/wiki gpg: AD0E0C41
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