From: 
Subject: Firm cancels health insurance coverage for girl, 17, after celiac
disease diagnosis: Yet ANOTHER Reason for STRONG Health Insurance Reform

 

Ah, Cruel Jack, is THIS her fault?   Are you going to say, "Suck it up,
Brianna, you don't deserve health care?"  How far WILL you go in your
defense of vile insurance companies, Jack?

 

 

chicagotribune.com <http://chicagotribune.com/> 

 

CONSUMER WATCH

 

Firm cancels health insurance coverage for girl, 17, after celiac disease
diagnosis

 

American Community Mutual's rescission numbers 'cause for concern,' says
director of Illinois Department of Insurance

 

Jon Yates

 

September 17, 2009

 

 

When 17-year-old Brianna Rice was diagnosed with celiac disease in February,
she had health insurance.

 

She doesn't now.

 

In the months that followed her diagnosis, her insurance company, American
Community Mutual Insurance, combed through her medical records and ruled
that her parents lied on her application last year.

 

In May, American Community not only canceled her policy, but also rescinded
coverage all the way back to the day it started -- Nov. 1.

 

Her parents, Dale and Pat Rice of Deerfield, insist they were truthful on
Brianna's application and say the insurance company is trying to back out of
covering their daughter because of the February diagnosis.

 

American Community disagrees, saying that if the Rices had given the company
Brianna's full heath history when they applied for coverage, it would never
have been granted.

 

The Rices filed a complaint with the Illinois Department of Insurance, then
fired off an e-mail to What's Your Problem?

 

"We are livid," said Dale Rice, who, along with his wife, is out of work.
"When a private insurer gets legitimate claims and seeks to find excuses not
to pay them, they are clearly demonstrating morally and ethically bankrupt
behavior."

 

The family's situation shows just how quickly health insurance problems can
lead to financial ruin. With their daughter's unpaid medical bills exceeding
$20,000 and mounting, the Rices fear losing their home. Pat Rice said she
cashed in some of her retirement account to pay bills.

 

"The next step is really bankruptcy," her husband said.

 

Their saga began in the summer of 2008 when Dale Rice lost his job as a
business consultant. The family had group health insurance through his
employer at the time, but decided continuing that coverage through COBRA was
too expensive.

 

The couple consulted an insurance broker, who suggested Brianna apply for
coverage with American Community. On Brianna's application, the Rices noted
no prior medical problems, and Brianna was granted coverage starting Nov. 1,
with a monthly premium of about $130.

 

After the teen's diagnosis in February, American Community reviewed her
medical files and found reports of dizziness, elevated cholesterol levels,
ongoing fatigue and a persistent cough.

 

On May 12, the firm sent the Rices a letter saying it was rescinding
coverage.

 

"The coverage you applied for would not have been issued for Brianna if we
had known this medical history at the time of application," the letter said.

 

Dale Rice said the insurance company cherry-picked from various doctors'
visits, and that none of his daughter's health problems were ongoing. He
attributed the dizziness to dehydration, the fatigue to his daughter staying
up late surfing the Web, the elevated cholesterol to an inaccurate test, and
said the cough is now gone.

 

None of the issues were serious medical problems, and none stuck out in his
mind when he filled out the application, Rice said. He sent the Problem
Solver a copy of Brianna's July 2, 2008, physical, which showed no major
health concerns.

 

"[Insurance companies] look for anything that they could say 'you didn't
tell us about,' " Rice said. "They hope that people just lay down and die
and don't fight."

 

Ellen Downey, spokeswoman for American Community, said the company studied
Brianna's history thoroughly before deciding to revoke her coverage.

 

"We take very seriously the decision to rescind a policy as we know the
importance of insurance coverage in people's lives," Downey said in an
e-mail.

 

She said the company relies on accurate information on the customer's
application "in order to adequately underwrite our policies, manage the
risks we accept, and be fair to all of our policyholders."

 

Downey said, "We never rescind policies when applicants provide accurate and
complete information at the time of application."

 

The firm has had 12 rescission-related complaints investigated by the
Illinois Department of Insurance since 2007, including six this year, Downey
said. The Department of Insurance upheld American Community's decision to
rescind coverage in 11 of those complaints, Downey said. The 12th case,
presumably, is Brianna's, which remains under review.

 

Department of Insurance Director Michael McRaith said he cannot comment on
Brianna's case, citing privacy rules. But he said his department has
investigated about 400 rescission-related cases industrywide since 2005. The
rate at which customers have complained about American Community, he said,
is alarming.

 

"That number of rescissions in itself is cause for concern," McRaith said.
"Today and at all times we are concerned about any company with that number
of rescissions in our state in a short period of time."

 

If American Community does not reinstate Brianna's coverage, her family will
have few options. Dale Rice said he has called several insurance companies,
but none will cover her based on the February diagnosis.

 

Celiac disease, a digestive disorder, is treatable by eliminating the
consumption of wheat products. If left untreated, it can damage the small
intestine and prevent food from being properly absorbed.

 

Elaine Monarch, founder and executive director of the Celiac Disease
Foundation, said the condition affects one out of every 133 people.

 

McRaith said uninsured Illinois residents under the age of 19 can qualify
for the state-run All Kids insurance program. But not all of Brianna's
providers accept All Kids because the program's payments are generally lower
than those from other insurance plans.

 

Brianna also qualifies for the Illinois Comprehensive Health Insurance Plan,
or CHIP, which is designed to help people who cannot get insurance through
the conventional market. But CHIP's premiums can be prohibitively expensive.
McRaith said the average yearly premium is $7,666, with some premiums
running as high as $16,000. [but only for a year, probably, unless her state
continues coverage while she's a student]

 

If American Community does not change its mind, "we'd be out of luck," Dale
Rice said.

 

"Now, our sick daughter, Brianna, is tattooed with a new pre-existing
condition, along with an unfair and unrelated insurance rescission that
other insurance companies don't want to touch."

 

 

 

 

 

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