BTW, this section in the log you attached shows the story: thumbnailer-service: [16:55:45.415] "artist: R.E.M./Accelerate (234,0): 2.197007 [q: 0.000003, d: 2.121933] sec (MISS)" thumbnailer-service: [16:56:01.413] "album: R.E.M./Accelerate (70,0): 1.232549 [q: 0.000005, d: 1.230182] sec (NO ARTWORK)" thumbnailer-service: [16:56:01.415] "album: R.E.M./Accelerate (71,0): 0.836174 sec (FAILED PREVIOUSLY)"
The first line is a request for *artist* art for "R.E.M." with the album "Accelerate". The MISS trace indicates that we didn't have a thumbnail yet, retrieved an image successfully, and then added it to the cache. The second line is a request for *album* art for "R.E.M." with the album "Accelerate". The NO ARTWORK indicates that we didn't have a thumbnail yet, tried to retrieve an image, and received an authoritative "no artwork is available" response. The third line is another request for the same album art. The FAILED PREVIOUSLY trace indicates that we tried to retrieve this image previously, were told that no artwork is available and, therefore, didn't try again to retrieve that image (because doing so would be futile). If you wait a week, you will see the same thing again because the failure times out after a week. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to thumbnailer in Ubuntu. https://bugs.launchpad.net/bugs/1559522 Title: Thumbnailer fails to fetch thumbnails from Internet Status in thumbnailer package in Ubuntu: Confirmed Bug description: I used Sound Juicer and ripperX to extract MP3s from my CDs. I copied my album to the phone, and I expected to see all album art in the Music scope and in the Music app, for every album in the phone. But, in some case Thumbnailer failed fetching album art from Internet (7Digital, I guess), and so Music scope is full of empty folders (see attachment). Device: BQ Aquaris E4.5 with Ubuntu 15.04 - OTA9.1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thumbnailer/+bug/1559522/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp

