thanks for the look... On 9 March 2017 at 16:57, Luke Yelavich <luke.yelav...@canonical.com> wrote:
> Could you plesae get a log from PulseAudio as outlined here: > https://wiki.ubuntu.com/PulseAudio/Log. > > Thanks. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1671556 > > Title: > [bytcr-rt5640 - bytcr-rt5640, playback] Pulseaudio fails to detect > card > > Status in pulseaudio package in Ubuntu: > New > > Bug description: > I have a quantum byte Intel® Atom™ CPU Z3735F @ 1.33GHz × 4 Intel® Bay > Trail 64-bit > > the audio shows as dummy input > > > OS is ubuntu 16.10 > > I followed the help file and this is the screen text (below) > > any help or direction would be appreciated > > > > steve@elmoviii:~$ aplay -l > **** List of PLAYBACK Hardware Devices **** > card 0: bytcrrt5640 [bytcr-rt5640], device 0: Baytrail Audio (*) [] > Subdevices: 1/1 > Subdevice #0: subdevice #0 > card 0: bytcrrt5640 [bytcr-rt5640], device 1: Deep-Buffer Audio (*) [] > Subdevices: 1/1 > Subdevice #0: subdevice #0 > steve@elmoviii:~$ sudo lspci > [sudo] password for steve: > 00:00.0 Host bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx > Series SoC Transaction Register (rev 0f) > 00:02.0 VGA compatible controller: Intel Corporation Atom Processor > Z36xxx/Z37xxx Series Graphics & Display (rev 0f) > 00:03.0 Multimedia controller: Intel Corporation Atom Processor > Z36xxx/Z37xxx Series Camera ISP (rev 0f) > 00:14.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx, > Celeron N2000 Series USB xHCI (rev 0f) > 00:1a.0 Encryption controller: Intel Corporation Atom Processor > Z36xxx/Z37xxx Series Trusted Execution Engine (rev 0f) > 00:1f.0 ISA bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx > Series Power Control Unit (rev 0f) > steve@elmoviii:~$ sudo lspci -v > 00:00.0 Host bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx > Series SoC Transaction Register (rev 0f) > Subsystem: Intel Corporation Atom Processor Z36xxx/Z37xxx Series > SoC Transaction Register > Flags: bus master, fast devsel, latency 0 > Kernel driver in use: iosf_mbi_pci > > 00:02.0 VGA compatible controller: Intel Corporation Atom Processor > Z36xxx/Z37xxx Series Graphics & Display (rev 0f) (prog-if 00 [VGA > controller]) > DeviceName: Onboard IGD > Subsystem: Intel Corporation Atom Processor Z36xxx/Z37xxx Series > Graphics & Display > Flags: bus master, fast devsel, latency 0, IRQ 262 > Memory at 90400000 (32-bit, non-prefetchable) [size=4M] > Memory at 80000000 (32-bit, prefetchable) [size=256M] > I/O ports at 1000 [size=8] > [virtual] Expansion ROM at 000c0000 [disabled] [size=128K] > Capabilities: [d0] Power Management version 2 > Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit- > Capabilities: [b0] Vendor Specific Information: Len=07 <?> > Kernel driver in use: i915 > Kernel modules: i915 > > 00:03.0 Multimedia controller: Intel Corporation Atom Processor > Z36xxx/Z37xxx Series Camera ISP (rev 0f) > Subsystem: Intel Corporation Atom Processor Z36xxx/Z37xxx Series > Camera ISP > Flags: bus master, fast devsel, latency 0 > Memory at 90000000 (32-bit, non-prefetchable) [size=4M] > Capabilities: [80] Power Management version 2 > Capabilities: [90] MSI: Enable- Count=1/1 Maskable- 64bit- > > 00:14.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx, > Celeron N2000 Series USB xHCI (rev 0f) (prog-if 30 [XHCI]) > Subsystem: Intel Corporation Atom Processor Z36xxx/Z37xxx, Celeron > N2000 Series USB xHCI > Flags: bus master, medium devsel, latency 0, IRQ 261 > Memory at 90c00000 (64-bit, non-prefetchable) [size=64K] > Capabilities: [70] Power Management version 2 > Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+ > Kernel driver in use: xhci_hcd > > 00:1a.0 Encryption controller: Intel Corporation Atom Processor > Z36xxx/Z37xxx Series Trusted Execution Engine (rev 0f) > Subsystem: Intel Corporation Atom Processor Z36xxx/Z37xxx Series > Trusted Execution Engine > Flags: bus master, fast devsel, latency 0, IRQ 263 > Memory at 90b00000 (32-bit, non-prefetchable) [size=1M] > Memory at 90a00000 (32-bit, non-prefetchable) [size=1M] > Capabilities: [80] Power Management version 3 > Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit- > Kernel driver in use: mei_txe > Kernel modules: mei_txe > > 00:1f.0 ISA bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx > Series Power Control Unit (rev 0f) > Subsystem: Intel Corporation Atom Processor Z36xxx/Z37xxx Series > Power Control Unit > Flags: bus master, medium devsel, latency 0 > Capabilities: [e0] Vendor Specific Information: Len=0c <?> > Kernel driver in use: lpc_ich > Kernel modules: lpc_ich > > ProblemType: Bug > DistroRelease: Ubuntu 16.10 > Package: pulseaudio 1:9.0-2ubuntu2.1 > ProcVersionSignature: Ubuntu 4.8.0-41.44-generic 4.8.17 > Uname: Linux 4.8.0-41-generic x86_64 > ApportVersion: 2.20.3-0ubuntu8.2 > Architecture: amd64 > AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', > '/dev/snd/comprC0D2', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', > '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', > '/dev/snd/timer'] failed with exit code 1: > CurrentDesktop: Unity > Date: Thu Mar 9 12:40:53 2017 > InstallationDate: Installed on 2017-03-09 (0 days ago) > InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 > (20161012.2) > ProcEnviron: > LANGUAGE=en_CA:en > PATH=(custom, no user) > XDG_RUNTIME_DIR=<set> > LANG=en_CA.UTF-8 > SHELL=/bin/bash > SourcePackage: pulseaudio > Symptom: audio > Symptom_Card: bytcr-rt5640 - bytcr-rt5640 > Title: [bytcr-rt5640 - bytcr-rt5640, playback] Pulseaudio fails to > detect card > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 06/19/2016 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: 5.6.5 > dmi.board.asset.tag: To be filled by O.E.M. > dmi.board.name: MiniPC > dmi.board.vendor: MiniPC > dmi.board.version: To be filled by O.E.M. > dmi.chassis.asset.tag: To Be Filled By O.E.M. > dmi.chassis.type: 8 > dmi.chassis.vendor: MiniPC > dmi.chassis.version: To Be Filled By O.E.M. > dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.6.5:bd06/19/2016: > svnMiniPC:pnMiniPC:pvr2.52:rvnMiniPC:rnMiniPC:rvrTobefilledbyO.E.M.: > cvnMiniPC:ct8:cvrToBeFilledByO.E.M.: > dmi.product.name: MiniPC > dmi.product.version: 2.52 > dmi.sys.vendor: MiniPC > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+ > bug/1671556/+subscriptions > ** Attachment added: "pulseverbose.log" https://bugs.launchpad.net/bugs/1671556/+attachment/4835348/+files/pulseverbose.log -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1671556 Title: [bytcr-rt5640 - bytcr-rt5640, playback] Pulseaudio fails to detect card Status in pulseaudio package in Ubuntu: New Bug description: I have a quantum byte Intel® Atom™ CPU Z3735F @ 1.33GHz × 4 Intel® Bay Trail 64-bit the audio shows as dummy input OS is ubuntu 16.10 I followed the help file and this is the screen text (below) any help or direction would be appreciated steve@elmoviii:~$ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: bytcrrt5640 [bytcr-rt5640], device 0: Baytrail Audio (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: bytcrrt5640 [bytcr-rt5640], device 1: Deep-Buffer Audio (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 steve@elmoviii:~$ sudo lspci [sudo] password for steve: 00:00.0 Host bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register (rev 0f) 00:02.0 VGA compatible controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display (rev 0f) 00:03.0 Multimedia controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Camera ISP (rev 0f) 00:14.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx, Celeron N2000 Series USB xHCI (rev 0f) 00:1a.0 Encryption controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine (rev 0f) 00:1f.0 ISA bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Power Control Unit (rev 0f) steve@elmoviii:~$ sudo lspci -v 00:00.0 Host bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register (rev 0f) Subsystem: Intel Corporation Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register Flags: bus master, fast devsel, latency 0 Kernel driver in use: iosf_mbi_pci 00:02.0 VGA compatible controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display (rev 0f) (prog-if 00 [VGA controller]) DeviceName: Onboard IGD Subsystem: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display Flags: bus master, fast devsel, latency 0, IRQ 262 Memory at 90400000 (32-bit, non-prefetchable) [size=4M] Memory at 80000000 (32-bit, prefetchable) [size=256M] I/O ports at 1000 [size=8] [virtual] Expansion ROM at 000c0000 [disabled] [size=128K] Capabilities: [d0] Power Management version 2 Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit- Capabilities: [b0] Vendor Specific Information: Len=07 <?> Kernel driver in use: i915 Kernel modules: i915 00:03.0 Multimedia controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Camera ISP (rev 0f) Subsystem: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Camera ISP Flags: bus master, fast devsel, latency 0 Memory at 90000000 (32-bit, non-prefetchable) [size=4M] Capabilities: [80] Power Management version 2 Capabilities: [90] MSI: Enable- Count=1/1 Maskable- 64bit- 00:14.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx, Celeron N2000 Series USB xHCI (rev 0f) (prog-if 30 [XHCI]) Subsystem: Intel Corporation Atom Processor Z36xxx/Z37xxx, Celeron N2000 Series USB xHCI Flags: bus master, medium devsel, latency 0, IRQ 261 Memory at 90c00000 (64-bit, non-prefetchable) [size=64K] Capabilities: [70] Power Management version 2 Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+ Kernel driver in use: xhci_hcd 00:1a.0 Encryption controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine (rev 0f) Subsystem: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine Flags: bus master, fast devsel, latency 0, IRQ 263 Memory at 90b00000 (32-bit, non-prefetchable) [size=1M] Memory at 90a00000 (32-bit, non-prefetchable) [size=1M] Capabilities: [80] Power Management version 3 Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit- Kernel driver in use: mei_txe Kernel modules: mei_txe 00:1f.0 ISA bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Power Control Unit (rev 0f) Subsystem: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Power Control Unit Flags: bus master, medium devsel, latency 0 Capabilities: [e0] Vendor Specific Information: Len=0c <?> Kernel driver in use: lpc_ich Kernel modules: lpc_ich ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: pulseaudio 1:9.0-2ubuntu2.1 ProcVersionSignature: Ubuntu 4.8.0-41.44-generic 4.8.17 Uname: Linux 4.8.0-41-generic x86_64 ApportVersion: 2.20.3-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/comprC0D2', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Unity Date: Thu Mar 9 12:40:53 2017 InstallationDate: Installed on 2017-03-09 (0 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_CA.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_Card: bytcr-rt5640 - bytcr-rt5640 Title: [bytcr-rt5640 - bytcr-rt5640, playback] Pulseaudio fails to detect card UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 5.6.5 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: MiniPC dmi.board.vendor: MiniPC dmi.board.version: To be filled by O.E.M. dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 8 dmi.chassis.vendor: MiniPC dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.6.5:bd06/19/2016:svnMiniPC:pnMiniPC:pvr2.52:rvnMiniPC:rnMiniPC:rvrTobefilledbyO.E.M.:cvnMiniPC:ct8:cvrToBeFilledByO.E.M.: dmi.product.name: MiniPC dmi.product.version: 2.52 dmi.sys.vendor: MiniPC To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1671556/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
