I am so sorry, Alex, about the non-response. The bug reports are handled by 
people from around the globe, the majority of whom are volunteers. 
Unfortunately, they missed this one and it fell down in the queue. 
I just started bug triaging a month ago and thought I would start by trying to 
clear up some of these old bugs and apologize again for them not getting back 
to you.
Take care
G

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/930456

Title:
  Brother MFC-410CN incorrectly reported as having "no ink left"

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I am now unable to print any documents to a Brother MFC-410CN printer,
  attached via the network.

  This problem presumably surfaced during a past software upgrade, but I
  don't know precisely when.

  Opening the system-config-printer-gnome tool, the printer is shown
  with a red exclamation symbol on its icon.  The attached screen shot
  shows the ink levels as reported by (presumably) CUPS.

  If I attempt to print a document, the document enters and exits the
  printer queue and no job errors are reported, but the document doesn't
  print.

  The printer itself reports all four ink tanks as close to full, and it
  is possible to print test pages from the printer.  These test pages
  prove the presence of ink in all four tanks.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: cups 1.5.0-8ubuntu6
  ProcVersionSignature: Ubuntu 3.0.0-15.26-generic 3.0.13
  Uname: Linux 3.0.0-15-generic x86_64
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  Date: Sat Feb 11 09:38:04 2012
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  Lpstat:
   device for Brother-MFC-410CN: 
dnssd://Brother%20MFC-410CN%20(BRN_6347A2_P1)._printer._tcp.local/
   device for mfc-410cn: socket://192.168.0.2:9100
   device for mfc-410cn-appsocket: 
dnssd://Brother%20MFC-410CN%20(BRN_6347A2_P1)._pdl-datastream._tcp.local/
  MachineType: Gigabyte Technology Co., Ltd. G31M-S2L
  Papersize: letter
  PpdFiles:
   mfc-410cn: Brother MFC-410CN CUPS v1.1
   Brother-MFC-410CN: Brother MFC-410CN CUPS v1.1
   mfc-410cn-appsocket: Brother MFC-410CN CUPS v1.1
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-15-generic 
root=UUID=89de61f8-b854-4250-bc5f-665428596b33 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to oneiric on 2012-02-04 (6 days ago)
  dmi.bios.date: 06/05/2008
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F6
  dmi.board.name: G31M-S2L
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: 
dmi:bvnAwardSoftwareInternational,Inc.:bvrF6:bd06/05/2008:svnGigabyteTechnologyCo.,Ltd.:pnG31M-S2L:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG31M-S2L:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: G31M-S2L
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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