OK If you plug headphone/headset into the audio jack, does a audio- selection dialogue popup?
If yes, Please run "amixer cget numid=6", Could you see Capture Source now? If yes, please run "amixer cset numid=6 0 or 2, anyway not headphone mic", after it successfully set, please plug headphone/headset and select headphones, and test play sound via headpohone. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1875249 Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones Status in alsa-driver package in Ubuntu: New Bug description: Starting from Ubuntu 20.04 (tested Xubuntu and Ubuntu MATE), there is no sound output when you plug an earphone/headset. The built-in speakers, on the other hand, are working properly. This is a laptop, Dell Inspiron 11 3162. I checked volume levels with alsamixer, I played with the device selection in the Pulseaudio mixer application, but nothing worked. I also tested Firefox (playing a YouTube video) and system sounds. None of them worked. The audio test made by apport-bug played no sound through the earphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F.... pulseaudio dsilva 4791 F.... alsamixer CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Sun Apr 26 18:12:06 2020 InstallationDate: Installed on 2020-04-24 (2 days ago) InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Áudio interno - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F.... pulseaudio dsilva 4791 F.... alsamixer Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/31/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.4.0 dmi.board.name: 0NM68T dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd01/31/2018:svnDellInc.:pnInspiron11-3162:pvr2.4.0:rvnDellInc.:rn0NM68T:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.family: To be filled by O.E.M. dmi.product.name: Inspiron 11-3162 dmi.product.sku: 0725 dmi.product.version: 2.4.0 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1875249/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
