When did you get the log and at what time did you see the 'something went wrong' screen? There is no obvious error in the log. When you see the error screen could you take a screenshot, then switch to a VT (e.g ctrl-alt-F3) and get the journalctl log from there?
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to accountsservice in Ubuntu. https://bugs.launchpad.net/bugs/1885452 Title: pc freezes and crashes during accountsservice upgrade on fresh ubuntu focal fossa install Status in accountsservice package in Ubuntu: Incomplete Bug description: After a fresh install of Focal Fossa and running sudo apt update and sudo apt upgrade, when the upgrade reaches "setting up accountsservice" the PC freezes, then crashes. This was reproducible on another computer (laptop). I reinstalled Ubuntu and put the package on hold. Later, I found that by installing and activating lightdm, this problem was remediated. Found this solution accidentally, while I was looking to correct login screen loops after I installed the nvidia drivers. This is unrelated, since the laptop does not have nvidia. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-29 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Package: accountsservice 0.6.55-0ubuntu12~20.04.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-39.43-generic 5.4.41 Tags: focal Uname: Linux 5.4.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/accountsservice/+bug/1885452/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : email@example.com Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp