How frustrating.... I have spent hours researching this issue including numerous reboots and logins.
After opening this bug I logged in to get my processes started expecting the frozen gray screen and the display came up without an issue. If there is anything that can be gained by further examination of this issue please let me know how I can help. If not, please close this bug. Thank you -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/2049424 Title: Grayscreen Status in xorg package in Ubuntu: New Bug description: Dell Precision 3660 I upgraded BIOS to 2.11.1 which also upgraded some other things. When I login into Xubuntu I get a frozen gray screen jim@jim:~/Scripts$ lsb_release -rd No LSB modules are available. Description: Ubuntu 23.10 Release: 23.10 jim@jim:~/Scripts$ lspci -k | grep -EA3 'VGA|3D|Display' 0000:00:02.0 VGA compatible controller: Intel Corporation AlderLake-S GT1 (rev 0c) Subsystem: Dell AlderLake-S GT1 Kernel driver in use: i915 Kernel modules: i915 jim@jim:~/Scripts$ uname -r 6.5.0-14-generic I can boot into the install flashdrive under Try Xubuntu and the display works fine. Flash Drive: xubuntu@xubuntu:~$ lspci -k | grep -EA3 'VGA|3D|Display' 0000:00:02.0 VGA compatible controller: Intel Corporation AlderLake-S GT1 (rev 0c) Subsystem: Dell AlderLake-S GT1 Kernel driver in use: i915 Kernel modules: i915 xubuntu@xubuntu:~$ uname -r 6.5.0-9-generic Please provide a workaround as this is my primary workstation. Let me know if you need any additional information. Thank you ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: xorg 1:7.7+23ubuntu2 ProcVersionSignature: Ubuntu 6.5.0-14.14-generic 6.5.3 Uname: Linux 6.5.0-14-generic x86_64 ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: pass Date: Mon Jan 15 10:37:25 2024 DistUpgraded: Fresh install DistroCodename: mantic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation AlderLake-S GT1 [8086:4680] (rev 0c) (prog-if 00 [VGA controller]) Subsystem: Dell AlderLake-S GT1 [1028:0a9f] InstallationDate: Installed on 2023-10-14 (93 days ago) InstallationMedia: Ubuntu 23.10 "Mantic Minotaur" - Release amd64 (20231011) MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']} ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.5.0-14-generic root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/03/2024 dmi.bios.release: 2.11 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.11.1 dmi.board.name: 0KM9JV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.ec.firmware.release: 1.7 dmi.modalias: dmi:bvnDellInc.:bvr2.11.1:bd01/03/2024:br2.11:efr1.7:svnDellInc.:pnPrecision3660:pvr:rvnDellInc.:rn0KM9JV:rvrA00:cvnDellInc.:ct3:cvr:sku0A9F: dmi.product.family: Precision dmi.product.name: Precision 3660 dmi.product.sku: 0A9F dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.115-1 version.libgl1-mesa-dri: libgl1-mesa-dri 23.2.1-1ubuntu3.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-3ubuntu2.4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/2049424/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
