The reason for the negative posts in the nascent days of the SBT is the
discrepancy between the description on the website and actual
*real-life* experiences of users in using the device, at least in the
early days, which I hope will be addressed and rectified with the next
FW update.

Again, I reiterate: "It doesn’t matter if your library includes 100
tracks or 100,000." and "You can access music and pictures stored on
flash drives and memory cards." -- this is what the website states, and
this is what I and others expect if the device is advertised as such. If
there were footnotes to these statements, stating that not all drives
might work or that not all USB connectivity is the same for all
USB-compatible devices, then users would understand the situation
better, but don't be dismissive of users' mixed/negative comments on
their initial experiences.

It doesn't matter how "ambitious" a product is on release or whether
"some users may be expecting too much from a $300 device", the point is
that the product *must* perform according to how it is described. This
is what we expect, as consumers. End of story. It's only by being made
aware of such mixed experiences (both positive and negative) that a
manufacturer can hope to develop and improve their current and future
products.

On a very positive note, the main point that is generally agreed upon
in the vast majority of posts on the forum is the outstanding sound
quality!


-- 
SomersetGuy
------------------------------------------------------------------------
SomersetGuy's Profile: http://forums.slimdevices.com/member.php?userid=38022
View this thread: http://forums.slimdevices.com/showthread.php?t=79199

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