mlsstl;578735 Wrote:
> I'll take your word for it. But one can't tell by looking at their
> responses or changes in the way they do things. ;-)
>
Even if they don't answer I'm sure it irritates them that users have
problems which they can't solve. So mentioning it on the official forum
is a good idea even if they don't reply, calling support and complaining
is an even better idea. Even if they can't solve your problem they have
to listen to users complaining and eventually they are going to be
tired to hear this and do something about it.
The Squeezebox Touch was IMHO initially incorrectly advertised as
having a built-in server that could handle a normal library. The
hardware is able to handle it under certain conditions but for many
users these conditions aren't fulfilled. Sometimes the problem is
caused by incompatibilities with USB drives, sometimes it's caused by
large music libraries and sometimes by other things.
Complaining to Logitech is a good idea, this will make them aware that
a lot of users have problems with it. If they only think the users that
are currently posting in the official forum have the problem, they might
think that it only affects a few percentages of all Touch users.
I strongly believe that the problem is hardware related and it's not
realistic to think that Logitech is going solve it with software, they
might be able to improve it a bit with software but don't expect them
to completely solve it anytime soon using software updates. A real
solution to the problem is probably going to require completely new
hardware.
Besides keep complaining through the official channels, I think there
are two solutions if you like to get a working system and don't want to
spend time investigating and trying to solve the problems yourself:
1. Run Squeezebox Server on a separate box, could be a computer, a
SheevaPlug, a Vortexbox appliance, an Atom based small computer or
something similar.
2. Return the Touch and get some other product.
I believe that it is possible to get the built-in server on the Touch
to work under the right circumstances, but it requires you to have a
reasonable library size and a hard drive that's fully compatible and it
also requires you to lower the performance expectations a bit. I think
most users are going to be happier using a separate small computer for
Squeezebox Server.
--
erland
Erland Isaksson ('My homepage' (http://erland.isaksson.info))
(Developer of 'many plugins/applets'
(http://wiki.slimdevices.com/index.php/User:Erland). If my answer
helped you and you like to encourage future presence on this forum
and/or third party plugin/applet development, 'donations are always
appreciated' (http://erland.isaksson.info/donate))
------------------------------------------------------------------------
erland's Profile: http://forums.slimdevices.com/member.php?userid=3124
View this thread: http://forums.slimdevices.com/showthread.php?t=82176
_______________________________________________
Touch mailing list
[email protected]
http://lists.slimdevices.com/mailman/listinfo/touch
