aubuti;629196 Wrote:
>
> But seriously, companies much larger than Logitech (including one
> beginning with the letter M) have a long history of releasing software
> updates that create new problems. That doesn't make it right, but I
> would think it would influence your expectations.
>
I usually try to avoid defending Microsoft, I really don't like their
junk, but from a quality assurance perspective they are pretty
impressive. Sure, there are a lot of bugs but when you think about the
various hardware and software environment it has to work in you realize
it's impossible for them to test every possible hardware and software
combination. It's also based on the fact that you more or less have to
install a lot of third party stuff on top of the operating system to be
able to use it for something, so that increases the risk that some third
party software breaks something.
Instead of quality assurance, their main problem is that their
operating system has been fundamentally written from the bottom up to
be easy to break when installing a lot of third party stuff.
slate;629259 Wrote:
> and the iFruit never makes mistakes?!
> well they do not want to admit to then
>
They do, but the bugs gets less visible for a number of reasons:
- Less functionality: The operating system and applications are focused
on what most people need and not bloatware based on what every possible
user might need in some kind of situation.
- Less users: Less people that will run the system and find bugs.
- Proper integration of third party apps: Installation of third party
applications based on the fact that separate applications should
neither share configuration nor binaries.
- Less hardware variants: They only allow installation on their own
hardware which they've verified the software against, this makes the
quality assurance a lot easier.
Their focus on simplicity and trouble free system is the thing that
really does it for me, I've never been able to accomplish a fast
computer that just works on a Windows or Linux desktop so far, Linux
fulfills the speed requirements but you tend to pretty quickly end up
manually editing configuration files or searching on Internet how to
attach some new hardware. I'm still using Linux on one of my desktops
but that's mainly used for development.
thomaskristensen;629193 Wrote:
> When I get a message that an upgrade to my system is available, I assume
> the upgrade will improve my system, not break it. I think its fair to
> expect a company the size of Logitech is able to do some kind of
> testing before deploying upgrades to customers.
>
> Call me naive, but I expect any and all software upgrades to be of high
> quality. Otherwise the vendor isn't doing their job IMHO.
>
I don't expect everything to work on a computer but I do expect
everything to work on a music streaming device like the Squeezebox, the
Logitech quality assurance have a lot of improvement potential if they
are just willing to spend the necessary resources on it.
Their problem is similar to Microsoft, they don't have control of the
environment, especially they don't have control of the computer
hardware and/or software SBS is running on and the tagging software and
file encoding software people use.
However, I do expect firmware releases and mysqueezebox.com releases to
be rock solid because that's an environment they do have full control of
and should be able to test properly. There have been way too many
problems related to mysqueezebox.com during the last 1-2 years,
especially in Europe.
Still, many of the bugs that exists are related to some specific
environment or configuration and doesn't affect all users.
--
erland
Erland Isaksson ('My homepage' (http://erland.isaksson.info))
(Developer of 'many plugins/applets'
(http://wiki.slimdevices.com/index.php/User:Erland). If my answer
helped you and you like to encourage future presence on this forum
and/or third party plugin/applet development, 'donations are always
appreciated' (http://erland.isaksson.info/donate))
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