On Wednesday, September 16, 2015 at 9:27:54 AM UTC-7, Peter Suter wrote: > > On 16.09.2015 14:04, Greg Troxel wrote: > > I have long noticed that when doing a custom ticket query that even if > > asking for open tickets (which seems the normal case), tickets that were > > closed in the last hour or so show up. > > > > I can see why people would want this at times, but it seems plainly > > wrong given the ticket query string. It's also highly unhelpful when > > going through and cleaning up tickets that should have been closed long > > ago, because the ones that have been dealt with do not disappear from > > the query. > > > > Should there be an option to include tickets that recently met the > > search criterea? > I don't think there's any intended special behavior for recently closed > tickets. But there is a feature[1] that can maybe be misinterpreted that > way: > > >When you return to the query any tickets which were edited will be > displayed with italicized text. If one of the tickets was edited such > that it no longer matches the query criteria , the text will also be > greyed. Lastly, if a new ticket matching the query criteria has been > created, it will be shown in bold. > > If that's what you mean, the next sentence there mentions the intended > solution: > >The query results can be refreshed and cleared of these status > indicators by clicking the Update button again. > > I personally found this rather confusing initially, but once it's known > I learned to ignore it. > > [1] http://trac.edgewall.org/wiki/TracQuery#NavigatingTickets >
I found it confusing as well, though I appreciate it as a feature now that I know about it. I found one related ticket: http://trac.edgewall.org/ticket/9006 and I can confirm the defect noted by Remy in comment:5 - there is no greying for tickets no longer match the query. The bolding of new tickets works as described. We should probably reopen #9006 to address the greying for tickets that no longer match the query. -- You received this message because you are subscribed to the Google Groups "Trac Development" group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-dev+unsubscr...@googlegroups.com. To post to this group, send email to trac-dev@googlegroups.com. Visit this group at http://groups.google.com/group/trac-dev. For more options, visit https://groups.google.com/d/optout.
