#2746: Email notification doesn't work for all trac environments with identical
trac.ini and permissions
------------------------------+---------------------------------------------
 Reporter:  [EMAIL PROTECTED]  |       Owner:  jonas
     Type:  defect            |      Status:  new  
 Priority:  normal            |   Milestone:       
Component:  ticket system     |     Version:  0.9.3
 Severity:  normal            |    Keywords:       
------------------------------+---------------------------------------------
 We have several trac environments and have discovered that one will send
 email notifications for new tickets to the owner while another won't. This
 happened after I upgraded trac 0.9pre to trac 0.9.3. The Trac.ini is
 correct according to the documentation, both environments have identical
 settings barring icons/urls/svn repository.

 Since both environments have identical trac.ini files and identical
 permissions, the only reason I can think of for this is a bug...
 I originally thought it must be a misconfiguration/changed option between
 versions but I have quadruple checked all settings i can find.

 This is not the same as the other bug listed as there is no null reporter
 or null owner to cause this.

 I have pasted the malfuncitoning trac environment's trac.ini below.
 {{{
 [project]
 name = someproj
 descr = someproj project management
 footer = Visit the Trac open source project at<br /><a
 href="http://trac.edgewall.com/";>http://trac.edgewall.com/</a>
 url = http://hostname:port/someproj
 icon = trac.ico

 [logging]
 log_file = trac.log

 log_level = DEBUG
 log_type = file

 [trac]
 default_charset = iso-8859-15
 ignore_auth_case = false
 permission_store = DefaultPermissionStore
 check_auth_ip = true
 database = sqlite:db/trac.db
 templates_dir = /opt/trac/templates
 htdocs_location =
 default_handler = TimelineModule
 mainnav = wiki,timeline,roadmap,browser,tickets,newticket,search
 metanav = login,logout,settings,help,about
 repository_dir = /opt/svnroot/internal/client/nag

 [notification]
 default_domain = ourdomain.com
 always_notify_owner = true
 smtp_always_cc =
 smtp_password =
 smtp_enabled = true
 smtp_replyto = [EMAIL PROTECTED]
 smtp_port = 25
 always_notify_reporter = true
 smtp_server = mail.ourdomain.com
 smtp_from = [EMAIL PROTECTED]
 smtp_user =

 [header_logo]
 src = someproj.png
 height = 76
 width = 228
 link = http://hostname:port/someproj
 alt = sometext

 [mimeviewer]
 php_path = php
 enscript_path = enscript
 tab_width = 4

 [attachment]
 max_size = 262144

 [timeline]
 changeset_show_files = 1
 default_daysback = 10

 [diff]
 tab_width = 4

 [ticket]
 default_version =
 default_component =
 default_milestone =
 default_type = defect
 default_priority = normal
 restrict_owner = false

 [disabled_components]
 trac.ticket.report = yes
 trac.wiki = yes
 }}}

 I believe that the disable_components no long works, but removing it and
 restarting trac made no difference. I've stripped out, modified and done
 everything I can think of without luck, so eventually put back the
 original file which is shown above.

-- 
Ticket URL: <http://projects.edgewall.com/trac/ticket/2746>
The Trac Project <http://trac.edgewall.com/>
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