Hello Trac users, I use Trac for about one year now and it works very well. Now I have a question: What do you do with a ticket assigned to you, where you have to wait for someone else until you can continue to work on the issue?
If I only comment this in the ticket, my list of open tickets is full of such blocked tickets, which makes it hard for me to find the few ones where I really can work on. Another way would be to reassign the ticket to the person I'm waiting for, but I think this is misleading, because in fact I have to work on the ticket then. I can't reassign every second ticket to the reporter only because I have another question to him. So, what's your way to handle this? cu, Magnus -- Carl Magnus Rosenbaum M.A. Tel: 089 - 700 666 26 Administration - Programmierung - Weiterbildung Fax: 089 - 700 666 86 http://cmr.forestfactory.de/ Mobil: 0163 - 700 666 2 PGP Fingerprint: DEBC 3C99 EF1D 74F0 D4C7 EFF5 C268 3690 0EA1 7641 --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users -~----------~----~----~----~------~----~------~--~---
