Like many trac users, I have set up a custom field to manage QA verification (cf. threads such as Allow a ticket to be 'Resolved' without closing the ticket?). Here's a part of the workaround that I have not yet figured out: when I reopen a ticket, is it possible to automatically change the value of the custom status? In other words, I would like the custom field would be updated to UNRESOLVED upon reopening the ticket.
I was looking at possibilities within the [ticket-actions] or [ticket-status] sections of the .ini file, but it looks like you can only affect the hard-coded status in this sections.. I would be grateful for advice, or anecdotes on how others handle this kind of workflow. Thanks! Carol --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
